Front Desk Administrator - CAMHS & Youth MH (Wellington)

Te Whatu Ora; Wellington; On-site; NZD 42,000 - 54,000; Full time

Job summary

Te Whatu Ora’s Wellington Child Adolescent Mental Health Service is seeking an energetic administrator to join the reception team in Wellington City. You will be the first point of contact for clients and visitors, handling enquiries, scheduling appointments, processing referrals, and supporting CAMHS, Te Roopu Kaitiaki, EIS and SMMH teams.

A positive, calm, and collaborative approach is essential. You will join a busy, friendly admin team of five, with training provided to develop your skills

Qualifications

• Proven experience in a busy administration environment.
• Strong customer service skills and public-facing experience.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and document management tools.

Responsibilities

• Greet and assist clients and visitors with a friendly, professional manner.
• Manage reception duties and maintain a safe, welcoming waiting area.
• Handle phone and in-person enquiries; arrange appointments and bookings.

Skills

Microsoft Office Suite

Prioritise / manage workload

Attention to detail

Typing / computer skills

Teamwork

Multitasking

Interpersonal skills

Prioritisation & administration

Solution oriented

NZ Driver's Licence

Tools

Winscribe

Word

Outlook

Excel

Job description

Te Whatu Ora’s Wellington Child Adolescent Mental Health Service is seeking an energetic administrator to join the reception team in Wellington City. You will be the first point of contact for clients and visitors, handling enquiries, scheduling appointments, processing referrals, and supporting CAMHS, Te Roopu Kaitiaki, EIS and SMMH teams.

A positive, calm, and collaborative approach is essential. You will join a busy, friendly admin team of five, with training provided to develop your skills