Flexible Hours: Customer Service & Vehicle Groomer Rentals

Hirepool; Hamilton; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Ongoing training

Team environment

KiwiSaver employer contributions

Job summary

Hirepool Hamilton is seeking a Customer Service/Groomer to support our Vehicle Rentals team. You will field queries, provide quotes and contracts, and coordinate vehicle deliveries and pickups while ensuring fleet grooming and maintenance meet high standards.

You will work in a small, busy branch open Monday–Saturday, contributing across all areas of operations and delivering excellent service to local and contractor customers.

Qualifications

• Excellent customer service and communication skills.
• Ability to create quotes and contracts.
• Strong time management and detail orientation.

Responsibilities

• Answer phones, provide sales advice and quotes.
• Create contracts and complete transactions.
• Coordinate vehicle deliveries and pick-ups.
• Office administration and customer account maintenance.
• Maintain grooming standards of vehicles and fleet.
• Ensure compliance checks are carried out.
• Identify and escalate repairs/maintenance issues.
• Manage maintenance and damages as required.

Skills

Customer service

Phone etiquette

Attention to detail

Time management

Education

Full Class 1 Driver Licence

Tools

MS Office

Job description

Hirepool Hamilton is seeking a Customer Service/Groomer to support our Vehicle Rentals team. You will field queries, provide quotes and contracts, and coordinate vehicle deliveries and pickups while ensuring fleet grooming and maintenance meet high standards.

You will work in a small, busy branch open Monday–Saturday, contributing across all areas of operations and delivering excellent service to local and contractor customers.