Rentals Concierge & Vehicle Groomer

Hirepool; Queenstown; Presencial; NZD 36.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

KiwiSaver 4%

Free staff hire in fleet

Ongoing training & licences

Descripción de la vacante

Hirepool in Queenstown, New Zealand, is hiring a Customer Service/Groomer to join our vehicle rentals team. The role is a permanent full-time position based at our Queenstown branch, operating 8:00am–5:00pm Monday to Friday and 8:00am–1:00pm on Saturdays.

You will field queries, prepare quotes and contracts, and ensure vehicles are groomed and ready for hire. Expect 40 hours per week with a salary of NZ$26–28 per hour, with eligibility for Kiwisaver and benefits.

Formación

• Excellent customer service and communication skills.
• Confident phone manner for quotes and contracts.
• Attention to detail and strong time management.
• Willingness to support all branch operations.

Responsabilidades

• Answer phones - provide sales advice and quotes
• Create contracts and complete transactions
• Coordinate and deliver/pick-up vehicles
• Office administration and customer account maintenance
• Keep the branch's vehicle and rental fleet groomed to high standards
• Ensure all compliance checks are carried out
• Identify and address repair and maintenance issues
• Manage maintenance and damages as required

Conocimientos

Customer service

Communication

Phone manner

Attention to detail

Time management

Grooming vehicles

Herramientas

CRM software

Descripción del empleo

Hirepool in Queenstown, New Zealand, is hiring a Customer Service/Groomer to join our vehicle rentals team. The role is a permanent full-time position based at our Queenstown branch, operating 8:00am–5:00pm Monday to Friday and 8:00am–1:00pm on Saturdays.

You will field queries, prepare quotes and contracts, and ensure vehicles are groomed and ready for hire. Expect 40 hours per week with a salary of NZ$26–28 per hour, with eligibility for Kiwisaver and benefits.