Firearms Registry Specialist

New Zealand Police; Auckland; Presencial; NZD 60.000 - 85.000; Jornada completa

Descripción de la vacante

New Zealand Police is seeking an Arms Administrator to provide frontline support for the Firearms Registry. You will handle enquiries, assist with firearms registrations, and maintain accurate records across multiple systems, contributing to safe and lawful firearm possession.

Flexibility is required for a six-week rotating roster, with start times in the morning. The role commences January 2027, with applications submitted online. Internal applicants must apply through the police system.

Formación

• Strong communication skills and ability to handle sensitive information.
• Provide accurate information and guidance on licensing processes.
• Deliver professional, timely customer service across channels.

Responsabilidades

• Provide professional, accurate, and timely customer service through inbound and outbound calls, emails, and other channels.
• Assist firearms licence holders with registrations and Firearms Registry transactions.
• Provide guidance on licensing processes, registration requirements, and related enquiries.
• Process firearms registrations and maintain accurate records across systems.
• Complete administrative tasks including data entry and document management.
• Collaborate with colleagues to support service delivery objectives with professionalism.

Conocimientos

Customer service

Communication skills

Attention to detail

Judgement

Descripción del empleo

New Zealand Police is seeking an Arms Administrator to provide frontline support for the Firearms Registry. You will handle enquiries, assist with firearms registrations, and maintain accurate records across multiple systems, contributing to safe and lawful firearm possession.

Flexibility is required for a six-week rotating roster, with start times in the morning. The role commences January 2027, with applications submitted online. Internal applicants must apply through the police system.