Ferry Operations & Logistics Specialist

fullersgroup; Auckland; On-site; NZD 65,000 - 85,000; Full time

Benefits offered by this job

Free ferry travel

50% cafe discount

Free annual flu shots

Employee assistance program

Discounted healthcare

Job summary

Fullers360 is seeking an Operations Logistics Specialist to keep ferries running safely, reliably and on time while delivering an exceptional customer experience. You’ll work in a fast-paced, collaborative environment at the heart of daily vessel operations, coordinating logistics and communicating with crews and partners.

You’ll report to the Manager - Marine Logistics and help adjust schedules, manage resources, and analyze data to drive improvements, while upholding health, safety and quality

Qualifications

• 2+ years’ experience in dispatch, coordination or logistics roles.
• Strong communication skills and confidence with multiple stakeholders.
• Solid computer skills and ability to analyse operational information.
• Critical thinking and sound decision-making capability.
• Flexibility to work shifts, including mornings, evenings and weekends.

Responsibilities

• Coordinate and optimise daily vessel movements to achieve on-time performance targets.
• Adjust schedules to manage unplanned absenteeism, equipment issues or operational disruptions.
• Ensure vessels are prepared for service (berthing, fuelling, sullage and crew readiness).
• Maintain clear communication with Skippers, Response & Recovery Maintenance team, Customer Operations and external stakeholders including Auckland Transport and port authorities.
• Collect, analyse and report on operational data to identify improvements.
• Support technology initiatives and continuous improvement projects within the operations team.
• Champion health, safety and quality standards across all activities.

Skills

Dispatch

Coordination

Logistics

Strong communication

Analytical thinking

Decision making

Problem solving

Shift flexibility

Tools

MS Excel

Data analysis

Job description

Fullers360 is seeking an Operations Logistics Specialist to keep ferries running safely, reliably and on time while delivering an exceptional customer experience. You’ll work in a fast-paced, collaborative environment at the heart of daily vessel operations, coordinating logistics and communicating with crews and partners.

You’ll report to the Manager - Marine Logistics and help adjust schedules, manage resources, and analyze data to drive improvements, while upholding health, safety and quality