Ferry Guest Experience Ambassador (Part-time)

Fullers Group; Auckland; On-site; NZD 18,000 - 26,000; Part time

Benefits offered by this job

Free ferry travel

Free hot beverages

50% discount on café items

Job summary

Fullers360 is recruiting multiple Ambassadors for a fixed-term, part-time peak-season period. Roles are add-ons to the permanent team, requiring a minimum of 16 hours per week on a rotating roster. You will engage with customers, promote products, validate tickets and help guests board the correct service.

You should be confident, outgoing and comfortable handling crowds. Availability during Christmas/New Year and weekends is required, with some full-time training in the first two weeks.

Qualifications

• You’ll be passionate about customer service and ideally come from customer service background
• Be punctual, reliable and take pride in your appearance
• Be able to work autonomously and as part of a team
• Have a good level of maturity with the ability to work under pressure
• Have the legal right to work in New Zealand

Responsibilities

• Interact with customers to provide information, guidance and assistance
• Capture sales, promote products and validate tickets
• Direct customers to ensure they board the correct service and location

Skills

Customer service

Punctuality

Reliability

Teamwork

Crowd handling

Right to work in NZ

Job description

Fullers360 is recruiting multiple Ambassadors for a fixed-term, part-time peak-season period. Roles are add-ons to the permanent team, requiring a minimum of 16 hours per week on a rotating roster. You will engage with customers, promote products, validate tickets and help guests board the correct service.

You should be confident, outgoing and comfortable handling crowds. Availability during Christmas/New Year and weekends is required, with some full-time training in the first two weeks.