Onboard Services & Deckhand — Ferry Crew (Hospitality)

Fullers Group; Auckland; On-site; NZD 40,000 - 45,000; Full time

Benefits offered by this job

Free ferry travel

Cafe discount

Free hot drinks

Parking discount

Gym membership

Retail discounts

Flu vaccinations

EAP support

Job summary

Fullers360, operating in Auckland, seeks an Onboard Services Crew/Deckhand to deliver exceptional customer service in our onboard café and support vessel operations. The role blends hospitality with deck-hand duties, rotating through OBS and deckhand tasks while engaging in marine drills and safety practices.

You will work in a busy, passenger-facing environment, serving both tourists and commuters, and you’ll be trained in marine qualifications through our in-house program.

Qualifications

• At least 6 months of experience on a vessel with marine deck work experience.
• Full driver’s license and reliable transport.
• Strong customer service mindset and professional presentation.
• Ability to work under pressure and as part of a team.

Responsibilities

• Deliver exceptional customer service in the onboard café.
• Prepare the vessel for passengers—cleaning, restocking, and assisting with boarding.
• Provide accurate service information and promote offerings.
• Assist with marine operations including mooring lines and gangways.
• Participate in marine safety drills and maintain high safety standards.

Skills

Customer service

Reliability

Punctuality

Teamwork

Professional appearance

Job description

Fullers360, operating in Auckland, seeks an Onboard Services Crew/Deckhand to deliver exceptional customer service in our onboard café and support vessel operations. The role blends hospitality with deck-hand duties, rotating through OBS and deckhand tasks while engaging in marine drills and safety practices.

You will work in a busy, passenger-facing environment, serving both tourists and commuters, and you’ll be trained in marine qualifications through our in-house program.