Experienced Medical Administrator / Receptionist

Leamington Medical Centre; Cambridge; On-site; NZD 52,000 - 60,000; Full time

Benefits offered by this job

Paid day off for your birthday

Employee Assistance Programme (EAP)

Job summary

Leamington Medical Centre is a well-established community medical practice in Cambridge, New Zealand, seeking an experienced Medical Administrator or Receptionist who can welcome patients and keep the front desk running smoothly. You will balance appointments, enquiries, and administration in a friendly, supportive team, with weekday hours and a focus on delivering excellent patient care.

This role offers a collaborative environment, opportunities to grow, and the chance to contribute to the

Qualifications

• Previous experience in medical reception or healthcare administration.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organisational ability.
• Calm, professional approach in a fast-paced environment.
• Confidence using computer systems and technology.
• Positive, team-focused attitude.

Responsibilities

• Welcoming patients and providing outstanding customer service.
• Managing appointments and patient enquiries.
• Answering phones with professionalism and empathy.
• Processing ACC claims and general medical administration tasks.
• Maintaining accurate patient records and documentation.
• Supporting clinicians and the wider practice team.

Skills

Medical reception

Healthcare administration

Customer service

Communication skills

Organisational skills

Tools

Medtech Evolution

Xero

Excel

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Experienced Medical Administrator / Receptionist

Leamington Medical Centre – Cambridge, North Island

Join a friendly, community-focused medical practice where people come first.

Leamington Medical Centre Cambridge,

Are you an experienced Medical Receptionist or Administrator who thrives in a busy healthcare environment and genuinely enjoys helping people?

At Leamington Medical Centre, we're looking for a warm, organised, and proactive professional to become one of the first friendly faces our patients see every day. This is an opportunity to join a supportive team that is passionate about delivering exceptional patient care to our local community.

If you're someone who can juggle multiple priorities, stay calm under pressure, and make patients feel welcome from the moment they walk through the door, we'd love to hear from you.

Why you'll love working with us

• Monday to Friday hours (no weekends or late nights) The hours for this position are negotiable.
• Supportive, positive team culture
• Paid day off for your birthday
• Employee Assistance Programme (EAP)
• Opportunity to develop your skills and grow within the practice
• Meaningful work that makes a difference in people's lives every day

About the Role

As the first point of contact for our patients, you will play a vital role in delivering an outstanding patient experience and supporting the efficient day-to-day operation of our busy medical centre.

Hours of Work

We offer flexibility in this role and are open to appointing either:

• Part-time: 35 hours per week (0.875 FTE)
• Full-time: 40 hours per week (1.00 FTE)

The final hours will be agreed with the successful candidate, taking into account both practice requirements and individual circumstances.

Your responsibilities will include:

• Welcoming patients and providing outstanding customer service
• Managing appointments and patient enquiries
• Answering phones with professionalism and empathy
• Processing ACC claims and general medical administration tasks
• Maintaining accurate patient records
• Managing scanning and electronic documentation
• Banking and daily account administration
• Opening and closing the practice
• Maintaining a clean, professional reception and waiting area
• Supporting clinicians and the wider practice team
• Acting as the practice Health & Safety Champion
• Assisting with digital marketing and communications initiatives

What we are looking for:

• Previous experience in medical reception or healthcare administration
• Excellent communication and interpersonal skills
• Strong attention to detail and organisational ability
• A calm, professional approach in a fast-paced environment
• Confidence using computer systems and technology
• A positive, team-focused attitude
• Compassion and genuine care for patients

Highly Desirable:

• Experience with Medtech Evolution
• Knowledge of ACC processes and claims administration
• Experience with Xero and basic accounts administration
• Advanced Microsoft Office and Excel skills
• Experience supporting marketing or social media activities

About Us

Leamington Medical Centre is a well-established, patient-focused general practice serving the Cambridge community. We pride ourselves on delivering high-quality healthcare in a welcoming, supportive environment where teamwork, respect, and exceptional service are at the heart of everything we do.