Medical Receptionist

Newsham Park Medical Centre; Pukekohe East; On-site; NZD 42,000 - 54,000; Full time

Job summary

Newsham Park Medical Centre in New Zealand is seeking a friendly Medical Receptionist to be the first contact for patients and visitors. You will greet people, answer calls, coordinate appointments, and support daily administrative tasks to ensure a smooth clinic flow.

The role involves organising patient records, communicating clearly with the care team, and delivering a warm, professional patient experience.

Qualifications

• Has previous medical reception experience.
• Has experience using Medtech Evolution.
• Has excellent communication and interpersonal skills.
• Is friendly, approachable and patient-focused.
• Has a positive can-do attitude and is a quick learner.

Responsibilities

• Welcoming and assisting patients in a friendly and professional manner.
• Managing appointments, phone calls, enquiries, and patient requests.
• Coordinating services and prioritizing daily workflows.
• Managing patient expectations with empathy and professionalism.
• Maintaining accurate patient information and records.
• Working closely with doctors, nurses, and the wider healthcare team.
• Managing multiple tasks while maintaining a high standard of service.
• Supporting the day-to-day administrative functions of the medical centre.

Skills

Medical reception experience

Communication skills

Multitasking

Teamwork

Computer literacy

Tools

Medtech Evolution

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

As our Medical Receptionist, you will be an important part of our medical Centre and often the first point of contact for our patients and visitors. You will play a key role in creating a welcoming patient experience, coordinating services, managing appointments, and ensuring the smooth flow of daily operations.

About us

Newsham Park Medical Centre is a supportive and welcoming healthcare environment with a positive team culture. This is a frontline position within a busy and growing practice. We pride ourselves on a genuinely warm workplace culture.

Key responsibilities

Welcoming and assisting patients in a friendly and professional manner

Managing appointments, phone calls, enquiries, and patient requests

Coordinating services and prioritizing daily workflows

Managing patient expectations with empathy and professionalism

Maintaining accurate patient information and records

Working closely with doctors, nurses, and the wider healthcare team

Managing multiple tasks while maintaining a high standard of service

Supporting the day-to-day administrative functions of the medical Centre

About you

Has previous medical reception experience

Has experience using Medtech Evolution

Has excellent communication and interpersonal skills

Is friendly, approachable, and patient-focused

Has a positive can-do attitude and is a quick learner

Can multitask and confidently take on new responsibilities

Remains calm and professional under pressure

Has strong organisational and computer skills

Works well as part of a team and is willing to go the extra mile for patients

Applicants for this position should have NZ residency or a valid NZ work permit.