Administrator

Tamaki Health; Christchurch; On-site; NZD 26,000 - 42,000; Part time

Job summary

Durham Health is seeking a proactive Practice Administrator to join our team on a permanent part-time basis.

In this pivotal role, you will support the Practice Manager and clinicians with administrative, financial, operational, and systems tasks to ensure the smooth day-to-day running of the clinic and a quality patient experience.

You will thrive on variety, manage multiple priorities, and help maintain accurate records while delivering a friendly, efficient service to patients and staff.

Qualifications

• Experience in administration or coordination within a medical practice.
• Strong organisational and time-management abilities.
• Attention to numerical accuracy and data handling.
• Proficient with Microsoft Office and digital systems.
• Excellent written and verbal communication skills.

Responsibilities

• Provide administrative support across the practice, including clinic systems, patient portals, appointment books, and communications.
• Monitor shared inboxes, support practice operations, and provide reception cover when required.
• Manage healthcare claims (where applicable), patient accounts, refunds, debtors, and financial administration processes.
• Assist with payroll administration, reporting, audits, and day-to-day clinic financial activities.
• Support Health & Safety, accreditation, clinic performance monitoring, and continuous improvement initiatives.

Skills

Administration experience

Organisational skills

Numerical accuracy

Microsoft Office

Communication skills

Teamwork

Tools

Microsoft Office

Digital systems

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Play a key role in the smooth operation of a community-focused medical centre
  
• Varied position combining administration, finance, systems support, and practice coordination
  
• Flexible 20-hour work week with days and hours to be agreed
  
• Supportive team environment within the wider Tamaki Health network
  
• Opportunity to contribute to quality healthcare and positive patient outcomes
  
• Permanent part-time role offering flexibility and variety

About the Role

Durham Health is seeking an organised, proactive, and detail-oriented Practice Administrator to join our team in a part-time permanent capacity.

This is a pivotal role within the practice, working closely with the Practice Manager, clinicians, reception team, and support staff to ensure the efficient day-to-day running of the clinic. You'll be responsible for a broad range of administrative, financial, operational, and practice support activities that help deliver an outstanding experience for our patients and team members.

We're looking for someone who enjoys variety, takes pride in delivering high-quality administrative support, and can confidently manage multiple priorities in a busy healthcare environment.

What You'll Be Doing

• Provide administrative support across the practice, including clinic systems, patient portals, appointment books, and communications.
  
• Monitor shared inboxes, support practice operations, and provide reception cover when required.
  
• Manage healthcare claims (ACC, PHO, Southern Cross), patient accounts, refunds, debtors, and financial administration processes.
  
• Assist with payroll administration, reporting, audits, and day-to-day clinic financial activities.
  
• Support Health & Safety, Cornerstone accreditation, clinic performance monitoring, and continuous improvement initiatives.
  

Work closely with the Practice Manager and wider team to ensure the smooth, efficient operation of the practice and delivery of excellent patient care.

About You

You'll be an experienced administrator with excellent organisational skills, strong attention to detail, and the ability to build positive relationships with colleagues, patients, and external stakeholders.

You'll bring:

• Previous administration or coordination experience
  
• Strong organisational, time management, and problem-solving skills
  
• Excellent attention to detail and numerical accuracy
  
• Confidence using Microsoft Office and digital systems
  
• Strong written and verbal communication skills
  
• The ability to work independently and collaboratively within a team
  
• A positive, adaptable, and customer-focused approach

About Durham Health

Durham Health is committed to providing high-quality, accessible healthcare to our local community. As part of the wider Tamaki Health network, we are supported by strong clinical and operational expertise while maintaining a patient-centred approach to care.

We're passionate about creating positive experiences for our patients, supporting our people, and improving health outcomes for the communities we serve.