Event Operations Director

Tribe Group; Auckland; On-site; NZD 120,000 - 170,000; Full time

Job summary

Bruce Pulman Park Trust in South Auckland seeks an experienced Event Operations Director to own the complete customer journey across the South Auckland Sports Campus. You will connect sales, bookings, event planning, venue preparation, delivery, hospitality and customer feedback into one disciplined operation, while lifting utilisation and revenue.

This role requires a proven track record in leading complex event operations across Olympic-standard facilities, building scalable systems and

Qualifications

• Experienced operations leader with proven ability to oversee complex venue operations.

Responsibilities

• Lead sales, bookings, event delivery and hospitality as one operation.
• Build event systems covering risk, security, traffic and emergency planning.
• Grow utilisation, booking conversion, hospitality revenue and repeat business.
• Deliver major sporting, community and commercial events safely.
• Develop teams, service standards and consistent customer experiences.
• Coordinate complex venues, suppliers, partners and internal teams.

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Bruce Pulman Park is one of New Zealand’s leading sport, recreation and community hubs. Established in 2001 through the vision of Bruce Pulman, the Park has grown into a facility serving youth, volunteers, clubs, schools and elite athletes. Its Olympic-standard indoor and outdoor venues host activity from community sport to international competition.

The Park is anchored in South Auckland and is evolving into a Sports Campus spanning participation, performance, events, hospitality and commercial partnership. The Board, staff and stakeholders are united in stewarding this asset for future generations.

About the role:

The Trust Board seeks an outstanding Event Operations Director to own the complete customer journey across the South Auckland Sports Campus. The role will connect sales, bookings, event planning, venue preparation, delivery, hospitality and customer feedback into one disciplined operation, while lifting utilisation, food and beverage revenue and repeat business.

This is a rare opportunity to lead complex event operations across Olympic-standard facilities, build consistent systems and service standards, and turn demand into safe, profitable and memorable experiences.

You will be an experienced operations leader with proven ability to:

• Lead sales, bookings, event delivery and hospitality as one operation
• Build event systems covering risk, security, traffic and emergency planning
• Grow utilisation, booking conversion, hospitality revenue and repeat business
• Deliver major sporting, community and commercial events safely
• Develop teams, service standards and consistent customer experiences
• Coordinate complex venues, suppliers, partners and internal teams

Bruce Pulman Park is one of New Zealand’s leading sport, recreation and community hubs. Established in 2001 through the vision of Bruce Pulman, the Park has grown into a facility serving youth, volunteers, clubs, schools and elite athletes. Its Olympic-standard indoor and outdoor venues host activity from community sport to international competition.

The Park is anchored in South Auckland and is evolving into a Sports Campus spanning participation, performance, events, hospitality and commercial partnership. The Board, staff and stakeholders are united in stewarding this asset for future generations.

About the role:

The Trust Board seeks an outstanding Event Operations Director to own the complete customer journey across the South Auckland Sports Campus. The role will connect sales, bookings, event planning, venue preparation, delivery, hospitality and customer feedback into one disciplined operation, while lifting utilisation, food and beverage revenue and repeat business.

This is a rare opportunity to lead complex event operations across Olympic-standard facilities, build consistent systems and service standards, and turn demand into safe, profitable and memorable experiences.

You will be an experienced operations leader with proven ability to:

• Lead sales, bookings, event delivery and hospitality as one operation
• Build event systems covering risk, security, traffic and emergency planning
• Grow utilisation, booking conversion, hospitality revenue and repeat business
• Deliver major sporting, community and commercial events safely
• Develop teams, service standards and consistent customer experiences
• Coordinate complex venues, suppliers, partners and internal teams

You combine commercial judgement and operational control, delivering excellent events while building systems that scale across a complex and growing Campus.

The client reserves the right to bring particularly well-aligned candidates directly through to interviewing more quickly than the closing date. To apply, you must be a New Zealand citizen, resident, or hold a valid visa with the right to work in New Zealand.