Equipment Hire Customer Advisor — Training & Growth

Hirepool; Hibiscus Coast; On-site; NZD 45,000 - 55,000; Full time

Benefits offered by this job

Kiwisaver employer contributions

Staff hire in DIY fleet

Training and licences/endorsements

Job summary

Hirepool is seeking a Customer/Service Person at our Silverdale branch. You'll help ensure equipment is fit for hire and provide advice to customers in-branch and over the phone. Training and development are on offer, with no prior hire equipment experience required beyond a positive attitude.

The role requires a full-class 1 driver’s licence, basic computer skills, and ability to work a roster including weekends. You’ll drive company vehicles for occasional collections and deliveries as needed.

Qualifications

• Customer-focused attitude and willingness to learn.
• Team player with a positive, can-do approach.

Responsibilities

• Answer phone queries and raise customer contracts.
• Prepare and service equipment to be ready for hire, ensuring safety and tidiness.
• Advise customers on equipment needs for their projects both in-branch and over the phone.
• Learn which tools and machinery are required for different jobs.
• Keep the yard clean and organized and follow Health and Safety practices.

Job description

Hirepool is seeking a Customer/Service Person at our Silverdale branch. You'll help ensure equipment is fit for hire and provide advice to customers in-branch and over the phone. Training and development are on offer, with no prior hire equipment experience required beyond a positive attitude.

The role requires a full-class 1 driver’s licence, basic computer skills, and ability to work a roster including weekends. You’ll drive company vehicles for occasional collections and deliveries as needed.