Electronic Monitoring Field Technician

WILSON GROUP; Nelson; Hybrid; NZD 37,000 - 45,000; Full time

Benefits offered by this job

Competitive pay rate

Full training and development

Supportive team environment

Perks program discounts

Welfare checks and health culture

EAP services

Job summary

FIRST Security in Nelson is seeking a Field Service Officer to install and maintain electronic monitoring equipment for individuals serving community-based sentences, across courts, prisons and residential locations. Duties include responding to faults and alert activations, attending callouts, liaising with field support, and providing professional interactions with clients.

Requirements include a can-do attitude, a full NZ driver’s licence, MOJ checks, COA, and NZ residency or a valid NZ work

Qualifications

• Must have a can-do attitude and willingness to learn.
• Strong communication and listening skills are essential.
• Ability to stay calm under pressure and think quickly.
• Full NZ Driver's Licence is required.
• NZ residency or valid NZ work visa is required.

Responsibilities

• Install and maintain electronic monitoring equipment.
• Respond to faults and alert activations promptly.
• Attend callouts across courts, prisons, and residential locations.
• Liaise with field support teams to resolve issues quickly.
• Provide professional, respectful interactions with clients and stakeholders.
• Assist in other areas of the business when required.

Skills

Can-do attitude

Strong communication

Calm under pressure

Physical fitness

Full NZ Driver's Licence

NZ residency or work visa

Education

COA or equivalent clearance

Criminal convictions check

Job description

FIRST Security in Nelson is seeking a Field Service Officer to install and maintain electronic monitoring equipment for individuals serving community-based sentences, across courts, prisons and residential locations. Duties include responding to faults and alert activations, attending callouts, liaising with field support, and providing professional interactions with clients.

Requirements include a can-do attitude, a full NZ driver’s licence, MOJ checks, COA, and NZ residency or a valid NZ work