Electronic Monitoring Field Technician

CGR Services; Auckland; On-site; NZD 39,000 - 43,000; Full time

Benefits offered by this job

Competitive pay rate

Ongoing training & development

Supportive team environment

Perks program discounts

Wellbeing support & EAP

Job summary

FIRST Security in Taupo, Waikato, NZ, is seeking a Field Service Officer to install and maintain electronic monitoring equipment for individuals under community-based sentences across courts, prisons, and residential locations.

You will respond to faults and alert activations, attend callouts, and liaise with field support teams, ensuring professional interactions with clients and stakeholders while meeting our health and safety standards.

Qualifications

• Must be able to pass Ministry of Justice Criminal Convictions check.
• Current COA or the ability to obtain one.
• NZ residency or a valid NZ work visa.
• Full NZ Driver’s Licence required.

Responsibilities

• Install and maintain electronic monitoring equipment.
• Respond to equipment faults and alert activations.
• Attend callouts across courts, prisons, and residential locations.
• Liaise with field support teams to resolve issues quickly.
• Provide professional, respectful interactions with clients and stakeholders.
• Assist in other areas of the business when required.

Skills

Can-do attitude

Strong communication

Calm under pressure

Good physical fitness

Full NZ Driver’s Licence

MOJ check clearance

COA credential

NZ residency or valid work visa

Job description

FIRST Security in Taupo, Waikato, NZ, is seeking a Field Service Officer to install and maintain electronic monitoring equipment for individuals under community-based sentences across courts, prisons, and residential locations.

You will respond to faults and alert activations, attend callouts, and liaise with field support teams, ensuring professional interactions with clients and stakeholders while meeting our health and safety standards.