Dynamic Admin & Access Operations Specialist

Accessman; Maungakiekie-Tāmaki; On-site; NZD 50,000 - 65,000; Full time

Job summary

Accessman, New Zealand’s leading hire company, seeks an experienced Administrator to join the Auckland (Penrose) branch. The role covers hire processing, transport operations, invoicing, and daily admin, delivering exceptional service to internal and external customers.

You will manage data quality, use hire and rental software daily, coordinate transport schedules, and support reporting. The ideal candidate is organized, proactive, and thrives in a fast-paced, team-based environment.

Qualifications

• Experience providing admin support in a fast-paced environment.
• Strong data entry, records management and reporting skills.
• Proactive problem solver with clear communication and customer focus.

Responsibilities

• Provide administration support to the Access team and transport operations.
• Handle incoming phone calls and customer inquiries professionally.
• Assist with hire bookings and daily correspondence using hire software.
• Liaise with other branches and internal departments.
• Ensure accuracy and quality control of hire contracts and data entry.
• Prepare, check, and manage customer invoices.
• Build, review, and act on reports as required.
• Organise daily delivery schedules and transport logistics.
• Coordinate transport drivers’ daily workloads efficiently.
• Liaise with clients regarding access arrangements, traffic management, purchase orders, and job requests.
• Provide clear instructions and directions to transport drivers.
• Maintain accurate records of pricing, sales, and activity.
• Use and update CRM tools when required.
• Demonstrate understanding of rental equipment and rental software.
• Ensure compliance with access legislation, health & safety requirements, and industry best practice.

Skills

Administration experience

Attention to detail

Data handling

Invoicing

Phone manner

Communication

Organisational skills

Teamwork

Proactive attitude

Tools

CRM software

Hire software

MS Office

Job description

Accessman, New Zealand’s leading hire company, seeks an experienced Administrator to join the Auckland (Penrose) branch. The role covers hire processing, transport operations, invoicing, and daily admin, delivering exceptional service to internal and external customers.

You will manage data quality, use hire and rental software daily, coordinate transport schedules, and support reporting. The ideal candidate is organized, proactive, and thrives in a fast-paced, team-based environment.