Dynamic Access & Transport Admin Specialist

Total Access; Maungakiekie-Tāmaki; On-site; NZD 45,000 - 60,000; Full time

Job summary

Total Access in Auckland is seeking a highly organized Admin & Access Support to join our Access Division at the Auckland Branch. The role covers hire processing, transport logistics, and daily administration while delivering excellent service to internal and external customers.

You will manage data quality, assist with invoicing and reporting, and work with drivers, branches, and the Access team to ensure smooth operations and accurate records.

Qualifications

• Strong administration experience with excellent attention to detail.
• The ability to manage multiple tasks simultaneously and meet deadlines.
• Confidence working with data, reports, and invoicing.
• A professional and friendly phone manner.
• Strong communication and organisational skills.
• A proactive, “can-do” attitude and willingness to help where needed.
• The ability to work independently and as part of a team.
• A high level of honesty, reliability, and self-motivation.

Responsibilities

• Provide administration support to North Island Access and Transport Operations
• Handle incoming phone calls and customer enquiries professionally
• Assist with hire bookings and daily correspondence using hire software
• Liaise with other branches and internal departments
• Ensure accuracy and quality control of hire contracts and data entry
• Prepare, check, and manage customer invoices
• Build, review, and act on reports as required
• Organise daily delivery schedules and transport logistics
• Coordinate transport drivers’ daily workloads efficiently
• Liaise with clients regarding access arrangements, traffic management, purchase orders, and job requests
• Provide clear instructions and directions to transport drivers
• Maintain accurate records of pricing, sales, and activity
• Use and update CRM tools when required
• Demonstrate understanding of rental equipment and rental software
• Ensure compliance with access legislation, health & safety requirements, and industry best practice

Job description

Total Access in Auckland is seeking a highly organized Admin & Access Support to join our Access Division at the Auckland Branch. The role covers hire processing, transport logistics, and daily administration while delivering excellent service to internal and external customers.

You will manage data quality, assist with invoicing and reporting, and work with drivers, branches, and the Access team to ensure smooth operations and accurate records.