Duty Manager - Premium Dining & Guest Experience Lead

Wm; Auckland; On-site; NZD 60,000 - 80,000; Full time

Benefits offered by this job

30+ hours per week

Supportive working environment

Leadership development opportunities

Job summary

Vani’s Kitchen, part of Auckland City Vive Group NZ Limited, seeks a proactive Duty Manager to lead the front-of-house during shifts and uphold premium service standards. You will coordinate with kitchen, handle customer inquiries, and ensure smooth operations during busy periods.

Ideal candidates will demonstrate strong leadership, excellent communication, and robust problem-solving abilities, with flexibility to work evenings and weekends in a premium dining environment.

Qualifications

• Leadership and communication skills.
• Ability to manage busy restaurant service periods.
• Excellent customer service and problem-solving abilities.

Responsibilities

• Oversee day-to-day restaurant operations during assigned shifts.
• Lead front-of-house staff to ensure efficient service.
• Maintain premium dining and customer service standards.
• Coordinate with kitchen to ensure smooth service.

Skills

Leadership

Customer service

Communication

Problem solving

Evening/weekend work

Staff management

Tools

POS systems

Job description

Vani’s Kitchen, part of Auckland City Vive Group NZ Limited, seeks a proactive Duty Manager to lead the front-of-house during shifts and uphold premium service standards. You will coordinate with kitchen, handle customer inquiries, and ensure smooth operations during busy periods.

Ideal candidates will demonstrate strong leadership, excellent communication, and robust problem-solving abilities, with flexibility to work evenings and weekends in a premium dining environment.