Duty Manager: Fast-Food Ops & Guest Experience

Powernet; Southland; On-site; NZD 50,000 - 65,000; Full time

Job summary

Pizza Hut Invercargill is seeking three full-time Duty Managers to support store leadership and daily operations. You will assist in recruitment, training and scheduling, ensure food quality and customer satisfaction, and help manage stock and finances.

You will supervise shifts, uphold safety standards, contribute to marketing of large orders, and drive effective team performance through meetings and hands-on leadership.

Qualifications

• Relevant qualification in hospitality or business, or at least six months in a management role.
• Strong numerical skills.
• Good oral and written communication.
• Basic computer literacy.
• Valid driver’s licence – able to drive without supervision.

Responsibilities

• Assist store manager with recruitment, training and store management.
• Assist and monitor staff induction programmes and complete courses on time.
• Schedule labour, order food and supplies, and develop team members.
• Ensure high-quality products and 100% customer satisfaction.
• Maintain stock and financial records.
• Manage Shift Supervisors and Team Members.
• Ensure health and safety compliance and security policies.
• Negotiate deals for large orders with manager approval and assist in catering marketing.
• Handle purchasing and pricing within budget and learn P&L basics.
• Support and execute corporate and local marketing programmes.
• Attend and help run staff meetings.
• Oversee shifts under supervision and support store operations.

Skills

Numerical skills

Communication skills

Computer literacy

Education

Hospitality or Business qualification

Management experience (6 months)

Job description

Pizza Hut Invercargill is seeking three full-time Duty Managers to support store leadership and daily operations. You will assist in recruitment, training and scheduling, ensure food quality and customer satisfaction, and help manage stock and finances.

You will supervise shifts, uphold safety standards, contribute to marketing of large orders, and drive effective team performance through meetings and hands-on leadership.