Dispatcher

Team Global Express; Hamilton; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Alcohol and Drug Free Workplace

People-first culture

Career progression

Trans-Tasman opportunities

HSE commitment

Job summary

Team Global Express NZ is seeking a Dispatcher in Hamilton to coordinate daily transport activities, work with drivers and customers, and keep operations running smoothly in a fast-paced environment. You will monitor fleet utilization, respond to changing priorities, and contribute to KPI improvements while ensuring safety and compliance.

The ideal candidate has at least 2 years in transport/logistics, knowledge of costing, and a forklift license (OSH preferred).

Qualifications

• Minimum 2+ years’ experience in the transport/logistics industry.
• Knowledge of operational costing.
• Proven ability in leading Health and Safety initiatives.
• Forklift license with OSH is preferred but not required.
• Knowledge of Dangerous Goods practice and procedure.
• Knowledge of relevant legislation, codes of practice and Transport law.
• Geographical knowledge of the Central North Island.

Responsibilities

• Oversee compliance and fleet presentation requirements.
• Resolve internal and external customer issues to raise satisfaction.
• Assist with KPI improvement and reporting.
• Ensure health and safety compliance across operations.
• Efficiently allocate and use fleet and drivers.
• Communicate effectively with customers and stakeholders.
• Manage fleet, drivers and dispatching activities.

Skills

Transport experience

Costing knowledge

Health & safety leadership

Forklift license

Dangerous Goods knowledge

Transport law knowledge

Central North Island geography

Job description

Connecting people and communities| Driving eCommerce | Moving New Zealand

Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across NZ from Kaitaia to Invercargill.

Due to continued growth, we have an exciting opportunity for a dispatcher to join our Hamilton branch.

Hours

Monday – Friday 9.30am – 6.00pm

About the role - Mō te tūranga

As a Dispatcher, you’ll work closely with drivers, customers and operational teams to coordinate daily transport activities, respond to changing priorities and ensure freight is delivered safely and efficiently. This is a fast-paced role where strong communication, attention to detail and the ability to juggle competing priorities are key to success.

What you’ll do:

• Oversee compliance & fleet presentation requirements.
• Resolve any internal & external customer issues and increase satisfaction levels.
• Assist with continuous improvement of KPIs
• Ensure compliance with all health and safety requirements.
• Efficiently use and allocate fleet.
• Engage in effective communication with customers.
• Manage fleet, drivers, and dispatching.
• Administration, monitoring, and Key Performance Indicator (KPI) reporting
• Assist with continuous improvement of KPIs.

What will you bring? – Ōu Pūkenga?

You’ll be a natural organiser who can think on your feet and keep things running smoothly under pressure.

• A minimum of 2+ years’ experience in the transport/logistics industry
• Knowledge of operational costing
• Proven ability in leading Health and Safety
• Forklift license including OSH – preferred but not required
• Knowledge of Dangerous Goods practice and procedure.
• Knowledge of relevant legislation, codes of practice and Transport law
• Geographical Knowledge of the Central North Island.

Your Benefits - Ō Painga

• A place where we put our people first with priority to promote from within.
• Career progression opportunities and long-term employment.
• Be part of a multinational business with opportunities across the Trans-Tasman
• A national commitment to attaining the highest standards in HSE through best practise.

Team Global Express is an Alcohol and Drug Free Workplace.

Applicants must be eligible to work in NZ effective immediately.

Please note we will only communicate with candidates via approved recruitment channels.