Dispatcher

Transfervans; Hamilton; On-site; NZD 60,000 - 80,000; Full time

Job summary

Team Global Express NZ is looking for a Dispatcher in Hamilton to coordinate daily transport activities, work with drivers and customers, and ensure safe, efficient deliveries. You will manage fleet resources, respond to changing priorities, and contribute to KPI improvements in a fast-paced environment.

The role requires 2+ years in transport/logistics, knowledge of costing, and health & safety governance. A forklift license is preferred and willingness to adhere to HSE standards is essential.

Qualifications

• 2+ years’ experience in the transport/logistics industry.
• Knowledge of operational costing and HSE practices.
• Forklift license preferred; OSH knowledge a plus.
• Knowledge of Dangerous Goods procedures, Transport law, and regional geography.

Responsibilities

• Coordinate daily transport activities with drivers and customers.
• Ensure fleet compliance and presentation requirements.
• Respond to issues to maintain high customer satisfaction.
• Assist with KPI monitoring and reporting.
• Support health and safety requirements and continuous improvement.

Skills

Transport logistics

Operational costing

Health & Safety leadership

Forklift license (preferred)

Dangerous Goods knowledge

Transport law

Central North Island geography

Organisational skills

Job description

## DispatcherApply: Hamilton: Full time: Posted 2 Days Ago: End Date: October 14, 2026 (26 days left to apply): R70288**Connecting people and communities| Driving eCommerce | Moving New Zealand**Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across NZ from Kaitaia to Invercargill.Due to continued growth, we have an exciting opportunity for a dispatcher to join our Hamilton branch.**Hours**: Monday – Friday 9.30am – 6.00pm**About the role - Mō te tūranga**As a Dispatcher, you'll work closely with drivers, customers and operational teams to coordinate daily transport activities, respond to changing priorities and ensure freight is delivered safely and efficiently. This is a fast-paced role where strong communication, attention to detail and the ability to juggle competing priorities are key to success.**What you’ll do:*** Oversee compliance & fleet presentation requirements.* Resolve any internal & external customer issues and increase satisfaction levels.* Assist with continuous improvement of KPIs* Ensure compliance with all health and safety requirements.* Efficiently use and allocate fleet.* Engage in effective communication with customers.* Manage fleet, drivers, and dispatching.* Administration, monitoring, and Key Performance Indicator (KPI) reporting* Assist with continuous improvement of KPIs.**What will you bring? –** **Ōu** **Pūkenga?**You'll be a natural organiser who can think on your feet and keep things running smoothly under pressure.* A minimum of 2+ years’ experience in the transport/logistics industry* Knowledge of operational costing* Proven ability in leading Health and Safety* Forklift license including OSH – preferred but not required* Knowledge of Dangerous Goods practice and procedure.* Knowledge of relevant legislation, codes of practice and Transport law* Geographical Knowledge of the Central North Island.**Your Benefits -** **Ō** **Painga*** A place where we put our people first with priority to promote from within.* Career progression opportunities and long-term employment.* Be part of a multinational business with opportunities across the Trans-Tasman* A national commitment to attaining the highest standards in HSE through best practise.**How to apply - Me pēhea te tono**If this role sounds like something for you then please click \"apply\"... we want to hear from you!To be considered, you must be prepared to undertake pre-employment checks including a criminal history check and Drug/Alcohol Testing. (Medical Assessment for safety critical roles)**Team Global Express is an Alcohol and Drug Free Workplace.****Applicants must be eligible to work in NZ effective immediately.**