Dispatch Lead & Storeperson (Multi-Branch)

The Roofing Store; Auckland; On-site; NZD 55,000 - 75,000; Full time

Job summary

The Roofing Store is looking for a hands-on Dispatch Coordinator to keep deliveries moving across our Manukau, Albany and Hamilton branches. You’ll coordinate delivery runs, prepare accurate documentation, keep customers informed and work closely with drivers and internal teams.

You’ll also lead two Dispatchers who report directly to you, keeping the team organized and deliveries on track, with a practical, team-focused approach and clear communication under pressure.

Qualifications

• Strong leadership and ability to manage a small team.
• Excellent organisation, multitasking and prioritisation.
• Proactive communication with customers and drivers.
• Accurate documentation and data entry skills.

Responsibilities

• Coordinate delivery runs across branches.
• Prepare accurate delivery documentation.
• Keep customers informed of updates and delivery status.
• Lead two Dispatchers and keep the team organised and on track.

Skills

Leadership

Organization

Multitasking

Communication

Attention to detail

Excel

Team management

Tools

Excel

Job description

The Roofing Store is looking for a hands-on Dispatch Coordinator to keep deliveries moving across our Manukau, Albany and Hamilton branches. You’ll coordinate delivery runs, prepare accurate documentation, keep customers informed and work closely with drivers and internal teams.

You’ll also lead two Dispatchers who report directly to you, keeping the team organized and deliveries on track, with a practical, team-focused approach and clear communication under pressure.