Lead Dispatch & Warehouse Ops (Day Shift)

My Food Bag; New Zealand; On-site; NZD 70,000 - 80,000; Full time

Benefits offered by this job

Competitive wages.

Generous staff discount on our core /袋

Regular team lunches and BBQs

A day off on your birthday

Development and training

Job summary

My Food Bag is seeking a Dispatch Team Lead to join our fast-paced Ops team in New Zealand. This full-time day shift role (40 hours per week, Thursday to Sunday) involves ensuring every box leaves our warehouse packed correctly and on time.

Reporting to the Dispatch Manager, you will lead the team, manage palletising and warehousing, champion safety, and drive continuous improvement through SOPs and KPI monitoring.

Qualifications

• 5+ years’ experience in production or logistics (bonus points for food or FMCG).
• Deep understanding of warehouse procedures and operational teamwork.
• Forklift license and NZ driver’s license.
• Strong people leadership and communication skills, able to inspire, motivate, and hold your team accountable.
• Outstanding multitasking and problem-solving skills.

Responsibilities

• Lead the Process: Oversee the journey from the final box seal to dispatching pallets, ensuring every order is packed with care and accuracy.
• Pallet Maestro: Manage palletising, integration, and warehousing of finished goods—think of it as plating up for a crowd!
• People Chef: Maximise your team’s potential, drive engagement, and foster growth through regular team and individual check-ins.
• Safety First: Champion a safety-first culture, ensuring everyone (staff and contractors) is trained, equipped, and working safely.
• Troubleshooting Sous Chef: Be the go-to for escalations and weekend issues, stepping into the Dispatch Manager’s shoes when needed.
• Process Perfectionist: Create and maintain SOPs, monitor KPIs (accuracy, efficiency, complaints), and always look for ways to improve.
• Warehouse Wizard: Keep consumables stocked, labels accurate, and pallets perfectly presented.
• Continuous Improvement: Always on the lookout for ways to reduce downtime, integrate new products, and delight our foodie customers.

Skills

People leadership

Communication

Multitasking

Problem-solving

Safety culture

Team motivation

Tools

Forklift license

NZ driver’s license

Job description

My Food Bag is seeking a Dispatch Team Lead to join our fast-paced Ops team in New Zealand. This full-time day shift role (40 hours per week, Thursday to Sunday) involves ensuring every box leaves our warehouse packed correctly and on time.

Reporting to the Dispatch Manager, you will lead the team, manage palletising and warehousing, champion safety, and drive continuous improvement through SOPs and KPI monitoring.