Dispatch and Office Coordinator

HR Connect; Hamilton; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Friendly team

Varied role

Learn and grow

Stable full-time position

Job summary

Mum 2 Mum in New Zealand is seeking a capable administrator with warehouse exposure to join our busy Hamilton team. This full-time role covers dispatch, stock control, and office admin, with responsibilities across order picking, packing, courier coordination, stock processing, and data entry.

You will support the Sales Manager, answer customer calls, and help keep operations smooth in a friendly, collaborative environment.

Qualifications

• Organised, reliable, and enjoys a busy role.
• Comfortable being on your feet in a warehouse environment.
• Accurate with excellent attention to detail.
• Confident using computers and learning new systems.
• Friendly, professional, and customer-focused.
• Able to work independently and as part of a team.
• Willing to pitch in wherever needed and take pride in getting the job done.

Responsibilities

• Picking, packing, checking, and dispatching customer orders.
• Coordinating courier collections and ensuring orders are sent on time.
• Maintaining stock levels, processing incoming goods, and assisting with stock control.
• Ordering packaging and dispatch supplies.
• Entering invoices, data entry, and general office administration.
• Answering customer phone calls and directing enquiries.
• Supporting the Sales Manager and wider team where required.

Skills

Organised

Reliable

Detail-oriented

Computer-literate

Customer-focused

Team player

Flexible

Job description

Mum 2 Mum is a proudly New Zealand-owned company that designs and supplies quality products used by families, childcare centres, and healthcare providers throughout New Zealand and around the world.

Job Details

Full Time | Te Rapa, Hamilton

Job Description

This is a varied role with responsibilities across dispatch, stock control, and office administration.

You’ll be responsible for:

• Picking, packing, checking, and dispatching customer orders
• Coordinating courier collections and ensuring orders are sent on time
• Maintaining stock levels, processing incoming goods, and assisting with stock control
• Ordering packaging and dispatch supplies
• Entering invoices, data entry, and general office administration
• Answering customer phone calls and directing enquiries
• Supporting the Sales Manager and wider team where required

Qualifications

We’re looking for someone who is:

• Organised, reliable, and enjoys a busy, hands-on role
• Happy working in a warehouse environment and comfortable being on your feet for much of the day
• Accurate with excellent attention to detail
• Confident using computers and learning new systems
• Friendly, professional, and customer-focused
• Able to work independently and as part of a team
• Willing to pitch in wherever needed and take pride in getting the job done

Previous experience in dispatch, warehousing, administration, or accounts would be an advantage, but we’re equally interested in someone with the right attitude and willingness to learn.

Additional Information

• Friendly and supportive team
• Varied role where no two days are the same
• Opportunity to learn and growStable, full-time position with a well-established New Zealand company