Dispatch Assistant

CHEP; Auckland; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Career development pathways

Great team environment

Volunteer leave (3 days)

Discounted health insurance premiums

Share purchase option

Global, sustainability-focused org

Job summary

CHEP New Zealand is seeking an experienced Dispatch Administrator to oversee dispatch operations on the day shift. You will coordinate dispatch, schedule outbound deliveries, and ensure timely, accurate dispatch to customers. You will also investigate product loss/gains and work with other shifts to manage inventory.

The role requires MS Office proficiency and ERP experience (SAP, Coupa), plus strong communication, organization, and teamwork skills for continuous improvement.

Qualifications

• Proficiency in MS Office Suite and ERP systems (SAP, Coupa).
• Clear and professional verbal and written communication.
• Ability to prioritise tasks and manage time effectively.
• High level of accuracy in data entry and reporting.
• Collaborative approach with a focus on continuous improvement.

Responsibilities

• Coordinate dispatch and scheduling of outbound deliveries.
• Ensure timely and accurate dispatch of products to customers.
• Investigate product loss/gains and support inventory management.
• Work with other shifts to balance workloads and inventory.

Skills

Communication

Time management

Attention to detail

Team player

Tools

MS Office Suite

SAP

Coupa

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

CHEP New Zealand has been serving the New Zealand supply chain for over 40 years. We are a global supply chain partner for retailers, manufacturers and transporters. Our team in Penroseboasts a friendly and fun culture that celebrates successes. With a highly inclusive workplace rich in diversity, CHEP New Zealand celebrates the diversity of thought, backgrounds, style and working arrangements of our people to ensure that we reflect the communities and customers that we serve.

The role:

We're seeking an experienced Dispatch Administrator to look after all things related to dispatch on our busy day shift.

In this role, you'll be coordinating dispatch, scheduling and managing outbound deliveries, ensuring timely and accurate dispatch of our products to our customers. You will also be responsible for the investigation of product loss/gains and working with other shifts to manage inventory.

Skills & Experience Required:

• Computer Skills: Proficiency in MS Office Suite (Excel, Word) and ERP systems (SAP, Coupa).
• Communication Skills: Clear and professional verbal and written communication.
• Organizational Skills: Ability to prioritize tasks and manage time effectively.
• Attention to Detail: High level of accuracy in data entry and reporting.
• Team Player: Collaborative approach with a focus on continuous improvement.

Our offering:

• Future potential career development progression pathways to learn other production roles or progress to team leadership position
• Great team environment focused on quality output
• In addition to annual leave, 3 extra days of paid Volunteer Leave (can be used for childrens school trips and camps)
• Discounted health insurance premiums
• Ability to purchase company shares
• Opportunity to be part of a global, sustainability focused organisation

Additional requirements:

• Able to pass a Ministry of Justice criminal history check and a pre employment medical including drug and alcohol screen
• Right to work in New Zealand (please note we cannot sponsor applicants at this time).