Digital Services Capture Operator L1

Canon New Zealand; Wellington; On-site; NZD 45,000 - 60,000; Full time

Job summary

Canon New Zealand is recruiting for a Digital Services Capture Operator on a fixed-term contract. You will perform data entry and document processing, ensuring accuracy and compliance while handling client requirements and timesheets.

The role emphasizes high keystroke speed, attention to detail and strong administrative skills. Based in Wellington, the 40-hour week runs Monday to Friday, with a focus on quality data capture and professional interactions with clients, using Microsoft Office and

Qualifications

• Proficiency in data entry keyboard skills (alpha 80%, numeric 20%).
• Excellent administrative, time management and organisational skills.
• Knowledge of New Zealand geography and region names.
• Technical proficiency, including familiarity with Microsoft Office packages and data entry.
• Previous experience in an operational and customer service-based environment.
• Minimum keystroke speed of 8,000 key depressions per hour with an error rate of less than 1%.
• Competence with various technology and a willingness to learn new systems.

Responsibilities

• Form assessment and evaluation.
• Document receipt, preparation, scanning, and keying.
• Maintaining data entry minimum keying speeds with accuracy.
• Keeping familiar with client expectations as outlined in Work Instructions.
• Understanding capture work queues and Canon systems.
• Maintaining knowledge of the front-end process in MAP.
• Accurate completion of timesheets and task sheet.

Skills

Data entry

Keyboard skills

Administrative

Time management

Organisational

NZ geography

Customer service

Operational experience

Microsoft Office

Tools

Microsoft Office

Job description

• Fixed-term Contract Opportunities starting 27th October 2026 to 26th February 2027
• 40 hrs per week, Monday to Friday, 7:30am to 4:00pm

About Us | Mō Mātou

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We're trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients' key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you'll find a rewarding culture that values you. You'll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group's success

About the Role | Mō te Tūranga

Join our Digital Services team as a Digital Services Capture Operator (data entry and document processing) on a fixed-term contract from 1 st April until 26 th June , where you'll play a vital role in converting customer data into a digital format while adhering to client requirements and company policies.

Your responsibilities will include sorting and prep work of documents ready for processing, keying and data entry, completing tasks on time and ensuring the accuracy and compliance of our production processes. You'll also interact professionally with clients and handle administrative duties as needed, along with:

Form assessment and evaluation

Document receipt, preparation, scanning, and keying

Maintaining data entry minimum keying speeds always paying strong attention to detail

Keeping familiarwith client expectations as outlined in Work Instructions

Understanding of capture work queues and Canon systems

Maintaining knowledge of the front-end process in MAP

Accurate completion of timesheets and task sheet

To be successful in this role, you’ll be a positive team player who takes pride in your accuracy and attention to detail. Strong data entry, computer literacy and numeric skills are essential, along with excellent verbal and written communication skills. You’ll be committed to exceeding client expectations and eager to learn and grow in your role.

Key skills and experience include:

Proficiency in data entry keyboard skills (alpha 80%, numeric 20%)

Excellent administrative, time management, and organisational skills

Knowledge of New Zealand geography and region names

Technical proficiency, including familiarity with Microsoft Office packages and data entry

Previous experience in an operational and customer service-based environment

Minimum keystroke speed of 8,000 key depressions per hour with an error rate of less than 1%

Competence with various technology and a willingness to learn new systems

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Aboriginal and Torres Strait Islander peoples, OR including Māori and Pasifika peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities.

Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

All applicants must be eligible to work in the country they are applying to at the time of application.

Successful applicants will be notified of next steps.