Presales & Training Consultant

Canon New Zealand Limited; Auckland; On-site; NZD 90,000 - 120,000; Full time

Job summary

Canon New Zealand Limited in Auckland is seeking a Pre-Sales & Training Consultant to help customers get the best from Canon's Business Imaging solutions. You will work across pre-sales consulting, solution design, demonstrations, implementation support and training, partnering with Sales, Service, Marketing and customers to deliver practical outcomes.

Reporting to the National Manager Technical Service, this national role offers a mix of customer engagement, technical consulting and training

Qualifications

• Proven experience with print, document management or workflow solutions.
• Strong understanding of colour management and print technologies.
• Experience with Fiery or PRISMA RIP platforms.
• Excellent presentation and training delivery skills.
• Ability to design customer solutions and provide technical consulting.

Responsibilities

• Provide pre-sales technical consulting and solution expertise to sales teams and customers
• Deliver product demonstrations, solution presentations and workflow consulting
• Design and scope customer solutions, including site assessments and implementation planning
• Deliver training across New Zealand for customers, partners and employees
• Develop training materials, guides and documentation
• Support post-sales solution adoption and customer success
• Build relationships with customers, partners and internal stakeholders
• Assist with complex projects and risk management activities
• Maintain expertise across Canon hardware, software and workflow technologies
• Identify opportunities to expand customer utilisation of Canon products and services

Skills

Print technologies

Document management

Workflow solutions

Colour management

Solution design

Technical consulting

Product demonstrations

Training delivery

Presentation skills

Customer engagement

Tools

Fiery

PRISMA

Job description

About Us | Mō Mātou

Canon is a global leader in imaging solutions, trusted by millions for innovation and quality. In Australia and New Zealand, we’re proud to deliver products and services that help people connect, communicate, and achieve more every day. When you join Canon New Zealand, you’ll experience a supportive culture that values your contribution and empowers you to grow. We’re committed to helping you develop your career and turn your goals into reality, while playing an integral role in our success across the region.

• National role with broad exposure
• Work with leading print technologies
• Make a real customer impact

About the Role | Mō te Tūranga

As a Pre-Sales & Training Consultant, you'll play a key role in helping customers get the best from Canon's Business Imaging solutions. Working across pre-sales consulting, solution design, demonstrations, implementation support and training, you'll partner closely with Sales, Service, Marketing and customers to deliver practical solutions that drive successful business outcomes.

Reporting to the National Manager Technical Service, this Auckland-based role offers a unique mix of customer engagement, technical consulting and training delivery. You'll support customers and business partners throughout New Zealand, partner with sales and service teams to design solutions, deliver training and help organisations maximise the value of Canon's technology and services.

As this is a national support role, regular travel throughout New Zealand is anticipated along with some opportunities to travel to Australia for product training, updates and events.

• Provide pre-sales technical consulting and solution expertise to sales teams and customers
• Deliver product demonstrations, solution presentations and workflow consulting
• Design and scope customer solutions, including site assessments and implementation planning
• Deliver customer, partner and employee training across New Zealand
• Develop training materials, guides and supporting documentation
• Support post-sales solution adoption and ongoing customer success
• Build strong relationships with customers, business partners and internal stakeholders
• Assist with complex projects, solution delivery and risk management activities
• Maintain expertise across Canon hardware, software and workflow technologies
• Identify opportunities to expand customer utilisation of Canon products and services

About you | Mōu

You're someone who enjoys combining technical expertise with customer interaction. You can simplify complex concepts, build credibility with stakeholders and confidently present solutions, whether you're running a product demonstration, delivering training or consulting on a customer's workflow needs. You thrive in a collaborative environment and enjoy partnering with sales teams, customers and technical specialists to achieve the best outcome. Organised, adaptable and proactive, you're comfortable managing multiple priorities while maintaining a strong focus on customer experience.

Most importantly, you're passionate about technology, continuous learning and helping customers realise value from the solutions they invest in.

Key skills and experience include:

• Proven experience with print, document management or workflow solutions
• Strong understanding of colour management, workflow software and print technologies
• Experience with industry RIP platforms such as Fiery or PRISMA
• Advanced presentation, facilitation and training delivery skills
• Strong solution design, problem-solving and technical consulting capability
• Ability to build trusted relationships with customers and internal stakeholders
• Excellent written and verbal communication skills
• Experience coaching, mentoring or sharing technical knowledge with others
• Strong organisational and time management skills
• Current driver's licence and willingness to travel throughout New Zealand

What’s in it for you | He Aha kei roto mōu

At Canon, you'll be joining a business known for its strong customer relationships, innovative technology and collaborative culture. You'll have the opportunity to learn, grow and contribute to meaningful customer outcomes while building your career with a respected global brand.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Māori and Pasifika peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Successful applicants will be notified of next steps.