Desktop Support Specialist – Windows, Office 365 & ITIL

Stantec; Christchurch; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Income Protection Insurance

Life Insurance

Learning & Talent Development

Mentoring

Job summary

Stantec is seeking a Desktop Support Analyst to join the NZ & Asia IT Services team in Christchurch. You will work on-site Monday to Friday, supporting desktops, applications and IT services across offices, with occasional travel to other sites.

The ideal candidate has 3–5 years in IT, knowledge of Windows 10/11, imaging, Office 365, ITIL practices and networking, and is prepared for after-hours work and AV system tasks in NZ offices.

Qualifications

• 3–5 years in IT environment as Desktop Analyst.

Responsibilities

• Provide user-facing operational support for desktops and applications.
• Resolve tickets within agreed timeframe.
• Conduct queue management and proactive maintenance of designated services.
• Test and deploy software updates and security patches to servers and workstations.
• Participate in IT projects as an operational resource.

Skills

Windows 10/11

Imaging & config

Office 365

ITIL ITSM

Networking

Education

IT qualifications or equivalent

Job description

Stantec is seeking a Desktop Support Analyst to join the NZ & Asia IT Services team in Christchurch. You will work on-site Monday to Friday, supporting desktops, applications and IT services across offices, with occasional travel to other sites.

The ideal candidate has 3–5 years in IT, knowledge of Windows 10/11, imaging, Office 365, ITIL practices and networking, and is prepared for after-hours work and AV system tasks in NZ offices.