Onsite Desktop Support & IT Ops Specialist

Stantec; Christchurch; On-site; NZD 60,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Income Protection Insurance

Life Insurance

Mental Health & Wellbeing programs

Employee Assistance Programs

Learning & Talent Development

Job summary

Stantec is seeking a motivated Desktop Support Analyst to join the IT Services NZ & Asia team in Christchurch, NZ. The role involves on-site work Monday to Friday, supporting daily IT operations across desktop/mobile services and server applications, with occasional travel to other offices.

The ideal candidate has 3–5 years of IT experience as a Desktop Analyst, with strong skills in Windows, imaging, Office 365, ITIL, and networking, and is willing to work outside standard hours as required.

Qualifications

• 3–5 years of IT environment experience as a Desktop Analyst.
• Completed IT qualifications (tertiary or industry).
• Proficiency with Windows 10/11, imaging and desktop troubleshooting.

Responsibilities

• Provide user-facing operational support for desktops and applications.
• Resolve tickets within agreed timeframe and manage queues.
• Test and deploy software updates and security patches to servers/workstations.

Skills

Desktop support

Windows troubleshooting

ITIL familiarity

Customer service

Time management

Education

Tertiary or industry IT qualifications

Tools

Office 365

Imaging tools

Networking basics

Job description

Stantec is seeking a motivated Desktop Support Analyst to join the IT Services NZ & Asia team in Christchurch, NZ. The role involves on-site work Monday to Friday, supporting daily IT operations across desktop/mobile services and server applications, with occasional travel to other offices.

The ideal candidate has 3–5 years of IT experience as a Desktop Analyst, with strong skills in Windows, imaging, Office 365, ITIL, and networking, and is willing to work outside standard hours as required.