Dental Receptionist — Warm Front Desk & Team Care in Wanaka

1300SMILES Ltd; Wānaka; On-site; NZD 42,000 - 52,000; Full time

Job summary

Lumino Wanaka is seeking a friendly Receptionist to be the welcoming face and voice of the practice in Wanaka. You will support daily clinic operations and ensure a superb patient experience at every touchpoint.

The role combines front-of-house hospitality with essential administrative duties, requiring strong organisation, calm multitasking, and a genuine care for people in a busy dental setting.

Qualifications

• Previous receptionist experience is essential.
• Healthcare, medical, or dental reception experience is highly advantageous.
• Excellent organisation and communication skills are required.
• Professional, proactive and reliable approach to work.

Responsibilities

• Welcoming patients and visitors with a friendly, professional approach.
• Managing appointment bookings, confirmations, and recalls.
• Responding to phone and email enquiries.
• Processing payments and assisting with invoicing and banking duties.
• Maintaining accurate patient records and practice documentation.
• Supporting ACC, insurance, and other patient-related administration.
• Liaising with the clinical team to ensure seamless patient care.
• Handling general reception and administrative tasks as required.

Skills

Customer service

Organisation

Teamwork

Communication

Multitasking

Computer literacy

Scheduling software

Tools

Appointment scheduling software

Job description

Lumino Wanaka is seeking a friendly Receptionist to be the welcoming face and voice of the practice in Wanaka. You will support daily clinic operations and ensure a superb patient experience at every touchpoint.

The role combines front-of-house hospitality with essential administrative duties, requiring strong organisation, calm multitasking, and a genuine care for people in a busy dental setting.