Delivery Platform Lead, Customer Platform (Salesforce)

SmartRecruiters, Inc.

Auckland

On-site

NZD 180,000 - 240,000

Full time

5 days ago

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Job summary

Hato Hone St John in New Zealand seeks a strategic digital delivery leader to oversee the customer platform supporting Telecare, Training, Fundraising, Products & Services, and Ambulance Membership. You will lead a multi-disciplinary delivery team and take end-to-end ownership of platform delivery.

In this hands-on role you’ll manage priorities and releases, collaborate with executives and stakeholders, and ensure secure, high-quality delivery while driving continuous improvement and capability

Qualifications

Leadership experience overseeing enterprise digital deliveries.
Experience leading multi-disciplinary delivery teams.
Experience aligning delivery priorities with business goals.
Strong understanding of Salesforce, requirements gathering, and delivery lifecycles.
Excellent communication with executives, stakeholders and partners.

Responsibilities

Lead and develop a high-performing digital delivery team.
Own and manage a single delivery pipeline across multiple streams.
Partner with stakeholders to align delivery priorities with business goals and provide clear advice on impacts, risks, and timelines.
Oversee platform releases, change management, and governance for reliable, high-quality delivery.
Provide visibility of delivery performance, capacity, risks, and benefits while balancing demand and resources.