Product Specialist: Digital Platforms & Integrations

Hato Hone St John; Auckland; Hybrid; NZD 90,000 - 120,000; Full time

Job summary

Hato Hone St John in New Zealand seeks a Product Specialist to translate new service concepts into scalable digital foundations, working with the Product Manager to select platforms and implement seamless customer and operational experiences.

You will lead digital platform assessments, design cross-functional integrations, define MVPs, and manage vendor testing and deployments from pilot to nationwide rollout.

Qualifications

• Proven experience leading digital transformation projects.
• Designing digital services and customer journeys that improve outcomes.
• Knowledge of data privacy, security, and regulatory requirements in healthcare.

Responsibilities

• Assess and select fit-for-purpose digital platforms and solutions.
• Design seamless integration across monitoring, field, and customer service operations.
• Define practical MVP requirements and avoid unnecessary complexity.
• Lead vendor engagement, testing, and system integrations.
• Support rollout of new services from pilot to national deployment.

Skills

Digital leadership

System integration

Agile delivery

Vendor engagement

Education

Relevant tertiary qualification

Tools

CRM systems

Monitoring platforms

Off-the-shelf platforms

Job description

Hato Hone St John in New Zealand seeks a Product Specialist to translate new service concepts into scalable digital foundations, working with the Product Manager to select platforms and implement seamless customer and operational experiences.

You will lead digital platform assessments, design cross-functional integrations, define MVPs, and manage vendor testing and deployments from pilot to nationwide rollout.