Customer Specialist — Part-Time, Weekdays (Banking Help)

ASB Bank Limited; Palmerston North; Vor Ort; NZD 30.000 - 36.000; Teilzeit

Benefits dieser Stelle

Banking benefits

Insurance benefits

Leave benefits

Zusammenfassung

ASB Bank Limited in Whanganui is seeking a Customer Specialist for a permanent part-time role, Monday to Friday, 8:15am to 2:30pm. You will be the first point of contact, understand customer needs, provide simple solutions and connect them with the right specialist.

You will help customers get the most out of ASB's digital tools, support their everyday banking, and contribute to a friendly team. No banking experience required; strong customer service and communication skills and a willingness to

Qualifikationen

• Strong customer service experience and great communication skills.
• Proactive, positive and customer-focused approach.
• Comfortable using technology and navigating digital solutions.
• Able to listen, ask questions and identify what matters to the customer.
• Enjoys being part of a supportive team and keen to learn and grow.

Aufgaben

• Be the first point of contact for customers and understand their needs.
• Provide simple, easy solutions and connect customers with the right specialist.
• Help customers get the most from ASB's digital and self-service tools.

Kenntnisse

Customer service

Communication

Digital literacy

Problem solving

Teamwork

Jobbeschreibung

ASB Bank Limited in Whanganui is seeking a Customer Specialist for a permanent part-time role, Monday to Friday, 8:15am to 2:30pm. You will be the first point of contact, understand customer needs, provide simple solutions and connect them with the right specialist.

You will help customers get the most out of ASB's digital tools, support their everyday banking, and contribute to a friendly team. No banking experience required; strong customer service and communication skills and a willingness to