Customer Service & Warehouse Associate

Terra Industrial New Zealand; New Zealand; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Ongoing training

Career progression

Staff discounts

Safe work environment

Job summary

Sime Darby Transport (NZ) Ltd TWL in Christchurch is seeking a motivated, hands-on team member to combine customer service with warehouse duties. You will help customers, pick and pack orders, receive stock, and keep inventory accurate in a busy branch environment.

Reporting to the Branch Manager, this role offers ongoing training, safety-focused operations, and a clear path for career growth within a respected national organisation.

Qualifications

• Previous warehouse, stores, retail, or customer service experience is beneficial.
• Strong attention to detail and good organisational skills.
• Comfortable performing physical tasks and being on your feet throughout the day.
• Good computer skills and ability to learn inventory systems.
• Reliable, safety-conscious, and team-oriented.

Responsibilities

• Pick, pack, and dispatch customer orders accurately and on time.
• Receive incoming stock and check deliveries against documentation.
• Put stock away efficiently and maintain inventory accuracy.
• Assist with stock replenishment, cycle counts, and stocktakes.
• Maintain a clean, organised, and safe warehouse environment.
• Operate warehouse equipment safely (training provided where required).
• Ensure products are stored and handled correctly.
• Assist customers at the counter, over the phone, and via email.
• Process sales orders and prepare invoices.
• Help customers identify and source the parts they need.
• Build positive relationships through excellent customer service.
• Support branch operations and work collaboratively with the wider team.

Skills

Customer service

Inventory management

Order fulfilment

Warehousing

Attention to detail

Computer literacy

Forklift licence

Tools

Inventory systems

Job description

Sime Darby Transport (NZ) Ltd TWL in Christchurch is seeking a motivated, hands-on team member to combine customer service with warehouse duties. You will help customers, pick and pack orders, receive stock, and keep inventory accurate in a busy branch environment.

Reporting to the Branch Manager, this role offers ongoing training, safety-focused operations, and a clear path for career growth within a respected national organisation.