Customer Service & Warehouse Associate

Sime Motors; Christchurch; Hybrid; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Birthday leave

Staff discounts

Wellbeing benefits

Career progression

Training opportunities

Job summary

Sime Darby Transport (NZ) Ltd (TWL, part of Sime Motors) in Christchurch is seeking a hands-on Customer Service Representative who will blend frontline customer service with stores and warehouse duties.

You will assist customers at the counter, process orders, pack orders, and manage stock in a busy warehouse, contributing to accurate inventory and timely deliveries.

The role suits someone with a positive attitude, good computer skills, and a willingness to learn; forklift licence is preferred.

Qualifications

• Previous warehouse, stores, retail, or customer service experience is beneficial.
• Positive attitude and willingness to learn.
• Strong attention to detail and good organisational skills.
• Comfortable performing physical tasks and standing all day.
• Good computer skills and ability to learn inventory systems.
• Forklift licence preferred, or willingness to obtain one.

Responsibilities

• Pick, pack, and dispatch orders accurately and on time.
• Receive incoming stock and check deliveries against documents.
• Put stock away and maintain inventory accuracy.
• Assist with stock replenishment, cycle counts, and stocktakes.
• Maintain a clean, safe warehouse environment.
• Operate warehouse equipment safely (training provided).
• Assist customers at counter, over the phone, and via email.
• Process sales orders and prepare invoices.
• Help customers identify and source parts they need.
• Build positive relationships through excellent customer service.
• Support branch operations and collaborate with the wider team.

Skills

Customer service

Attention to detail

Organisational skills

Positive attitude

Team orientation

Tools

Inventory systems

Computer skills

Stock management software

Job description

Sime Darby Transport (NZ) Ltd (TWL, part of Sime Motors) in Christchurch is seeking a hands-on Customer Service Representative who will blend frontline customer service with stores and warehouse duties.

You will assist customers at the counter, process orders, pack orders, and manage stock in a busy warehouse, contributing to accurate inventory and timely deliveries.

The role suits someone with a positive attitude, good computer skills, and a willingness to learn; forklift licence is preferred.