Customer Service & Warehouse Associate

Sime Darby Transport (NZ) Ltd; Christchurch; On-site; NZD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Full-time employment

Training and development opportunities

Birthday leave

Staff discounts and wellbeing benefits

Job summary

Sime Darby Transport (NZ) Ltd TWL, a Sime Motors group company, invites applications for a Christchurch-based role combining customer service with stores operations and order fulfilment. You’ll help customers at the counter and over the phone, while picking/packing orders, receiving stock, and maintaining inventory accuracy.

In this hands-on role, you’ll work closely with the branch team to ensure timely deliveries, proper stock handling, and a safe, organised warehouse environment.

Qualifications

• Previous warehouse, stores, retail, or customer service experience is beneficial.
• A positive attitude and willingness to learn.
• Strong attention to detail and good organisational skills.
• Comfortable performing physical tasks and being on your feet throughout the day.
• Good computer skills and ability to learn inventory systems.
• Reliable, safety-conscious, and team-oriented.
• Forklift licence preferred, or willingness to obtain one.

Responsibilities

• Pick, pack, and dispatch customer orders accurately and on time
• Receive incoming stock and check deliveries against documentation
• Put stock away efficiently and maintain inventory accuracy
• Assist with stock replenishment, cycle counts, and stocktakes
• Maintain a clean, organised, and safe warehouse environment
• Operate warehouse equipment safely (training provided where required)
• Ensure products are stored and handled correctly
• Assist customers at the counter, over the phone, and via email
• Process sales orders and prepare invoices
• Help customers identify and source the parts they need
• Build positive relationships through excellent customer service
• Support branch operations and work collaboratively with the wider team

Skills

Customer service

Inventory management

Attention to detail

Physical stamina

Forklift licence

Tools

Inventory systems

Job description

Sime Darby Transport (NZ) Ltd TWL, a Sime Motors group company, invites applications for a Christchurch-based role combining customer service with stores operations and order fulfilment. You’ll help customers at the counter and over the phone, while picking/packing orders, receiving stock, and maintaining inventory accuracy.

In this hands-on role, you’ll work closely with the branch team to ensure timely deliveries, proper stock handling, and a safe, organised warehouse environment.