Customer service Team Member

Mitre 10; Invercargill City; On-site; NZD 42,000 - 54,000; Full time

Job summary

Mitre 10 is seeking a Customer Service Team Member for a permanent full-time position. Join a locally owned, friendly, tight-knit team and enjoy full training, a supportive environment, and the chance to contribute across various store areas.

The role emphasizes excellent customer service, strong communication, and a positive attitude in a busy retail setting. We offer permanent, full-time employment with a competitive remuneration, uniform and PPE provided, and great staff discounts after the

Qualifications

• Experience in customer service or retail is an advantage but not required.
• Attitude, reliability and willingness to learn are important.
• Full training will be provided.
• Willingness to assist across other store areas as needed.

Responsibilities

• Provide excellent customer service and assist customers on the shop floor.
• Maintain a positive, friendly, and helpful attitude in a busy retail environment.
• Remain calm and professional under pressure while meeting customer needs.
• Ensure attention to detail and accuracy in transactions and inquiries.
• Contribute to health and safety practices and presentation standards.

Skills

Positive attitude

Calm under pressure

Attention to detail

Excellent communication

Written & spoken English

Health & safety

Job description

Customer Service Team Member

Permanent Full-Time Position

We are a locally owned and operated business with a friendly, tight-knit team, and we have a great opportunity for the right person to join us.

We are looking for a positive, motivated and energetic Customer Service Superstar who enjoys working with people and takes pride in providing excellent customer service.

Previous customer service or retail experience is an advantage, but attitude, reliability and a willingness to learn are just as important. Full training will be provided.

To be successful in this role, you will:

• Have a positive, friendly and helpful attitude
• Remain calm and professional under pressure
• Have good attention to detail and accuracy
• Be physically fit and comfortable working in a busy retail environment
• Have excellent communication and interpersonal skills
• Have a good standard of written and spoken English
• Take pride in your personal presentation
• Have a strong commitment to health and safety
• Be willing to assist across other areas of the store when required

We are a locally owned and operated business with a friendly, tight-knit team, and we have a great opportunity for the right person to join us.

We are looking for a positive, motivated and energetic Customer Service Superstar who enjoys working with people and takes pride in providing excellent customer service.

Previous customer service or retail experience is an advantage, but attitude, reliability and a willingness to learn are just as important. Full training will be provided.

To be successful in this role, you will:

• Have a positive, friendly and helpful attitude
• Enjoy providing outstanding customer service
• Remain calm and professional under pressure
• Have good attention to detail and accuracy
• Be physically fit and comfortable working in a busy retail environment
• Have excellent communication and interpersonal skills
• Have a good standard of written and spoken English
• Take pride in your personal presentation
• Have a strong commitment to health and safety
• Be willing to assist across other areas of the store when required

You will be joining a supportive team where everyone works together. While customer service is the key focus of this role, flexibility and a willingness to help wherever needed are important.

What we offer:

• Permanent, full-time employment
• Supportive and friendly team environment
• Full training provided
• Competitive remuneration
• Uniform and PPE supplied
• Great staff discounts after the qualifying period
• Free on-site parking
• Weekend roster – generally one weekend in four

Applications will be reviewed as they are received, so we encourage you to apply early.

The successful applicant may be required to pass a pre-employment medical and drug test prior to commencing employment.

Closing Date: Thursday, 26 November 2026