Customer-First Retail Associate (Evenings)

Woolworths Group; Bay of Plenty; Vor Ort; NZD 33.000 - 34.000; Vollzeit

Zusammenfassung

Woolworths Group in Bay of Plenty is seeking a Customer Service Assistant to provide excellent service at the counter and support daily store operations. You will handle transactions, assist customers, and help maintain a smooth-running store during shifts that cover mornings, late evenings, and weekends.

We value enthusiastic, reliable team members with a positive attitude and strong communication skills who can work independently and contribute to a friendly, high-energy environment.

Qualifikationen

• Enthusiastic and positive attitude.
• Exceptional communication skills.
• 3 to 6 months work experience in customer service OR an NZQF Level 1 qualification required.

Aufgaben

• Service the walk-in customers.
• Manage the cash register.
• Ensure customers receive prompt service.
• Maintain business records as outlined.
• Support local marketing initiatives.
• Promote sales to walk-in clients.

Kenntnisse

Customer service

Communication skills

Enthusiastic attitude

Ausbildung

NZQF Level 1 qualification

Jobbeschreibung

Bay of Plenty

Pay rate : 24.00 to 24.50 per hour

Full time minimum 30 hours per week

• Iconic brand continues to grow
• Ongoing training and development opportunities
• Fantastic company culture/ supportive management team

Leading the way with food retail and quality at the best prices, this company has taken the country by storm with its commitment to excellence in customer experience, high internal standards and inclusive company culture.

Being a Customer Service Assistant in this business is all about providing excellent customer service experience. We are looking for T wo energetic and customer focused Customer Service Assistants to join our team.

Most of all we want people with an amazing attitude and willingness to run the outlet counter independently . Our people are passionate about our brand and our products .

Applicants for this role must have full- time availability, willing to work mornings, late evenings and weekends shifts & will be able to service our customers . You will be responsible for excellent customer service behind the counter and making sure the Store is running smoothly .

Bring your enthusiasm, reliability and dedication and we will offer you a great team environment and a high energy and supportive work place and strong career progression opportunities. Exceptional customer service is a major component of this position.

Position Summary:

R esponsible for providing excellent customer service and money control systems . May establish inventory schedules. Interact with in store customers to promote sales and provide information on product usage . Maintain business records.

Tasks and responsibilities:

1. 1. Service the walk-in customers .
2. 2. Manage the cash register.
3. 3. E nsure customers receive prompt service
4. 5. Maintain business records as outlined
5. 6. Support local marketing initiatives.
6. 7. P romote sales to walk in clients .

PREREQUISITES:

• Enthusiastic and positive attitude
• Exceptional communication skills
• 3 to 6 months work experience in customer service OR an NZQF Level 1 qualification required
• Passionate to exceed individual and store sale targets and KPI's
• Loves to contribute in a team environment
• Must have flexibility on working weekends, days/hours to cover leave and peak trade periods as per the roster as the store is open 9 am to 9 pm all 7 days .
• Your application will include the following questions:

• Do you have customer service experience within retail sector?
• Which of the following statements best describes your right to work in New Zealand?
• How many months experience do you have as a Customer Service Assistant ?