Customer Service & Store Ops Associate

Woolworths Group; Haruru; Vor Ort; NZD 29.000 - 33.000; Vollzeit

Benefits dieser Stelle

Team discounts

Sonder support

Global career possibilities

Zusammenfassung

Woolworths Group New Zealand invites you to join our team, delivering exceptional customer service across a busy supermarket environment. You’ll be highly visible to customers, assisting with personalised needs and resolving inquiries to enhance the shopping experience.

We value a team-driven culture with focus on availability of fresh foods, stock quality, and presentation while maintaining store standards and safety.

Qualifikationen

• Customer service focus with loyalty through personalised support.
• Strong communication and interpersonal skills.
• Clear commitment to company values and integrity, upholding professional standards.
• Detail-oriented and proactive, escalating issues when needed.

Aufgaben

• Champion Customer Service & Engagement: Be highly visible, engage customers with personalised assistance, and promptly resolve inquiries and complaints.
• Drive Product Availability & Quality: Continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation.
• Support Smooth Operations & Standards: Collaborate effectively with the team ("Swarm") for daily operations, maintaining store cleanliness and organisation.
• Prioritise Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Kenntnisse

Customer-centric focus

Strong interpersonal skills

Integrity & professionalism

Detail-oriented & proactive

Jobbeschreibung

Woolworths Group New Zealand invites you to join our team, delivering exceptional customer service across a busy supermarket environment. You’ll be highly visible to customers, assisting with personalised needs and resolving inquiries to enhance the shopping experience.

We value a team-driven culture with focus on availability of fresh foods, stock quality, and presentation while maintaining store standards and safety.