Customer-Centric Retail Associate

Woolworths Group; Lower Hutt; On-site; NZD 28,000 - 34,000; Full time

Benefits offered by this job

Team discounts

Sonder support

Global career opportunities

Job summary

Woolworths Group in New Zealand is seeking team members to deliver outstanding customer service, support daily store operations, and maintain store presentation. You will engage customers on the shop floor, help with stock accuracy, deliveries, and price integrity while upholding safety and compliance standards.

Join a diverse, energetic team within a global retail group that values ideas, care, and collaboration.

Qualifications

• Customer-centric service mindset with a focus on loyalty.
• Clear communication and strong interpersonal interaction skills.
• Upholds company values with integrity and professionalism.
• Attention to detail and proactive issue escalation when needed.

Responsibilities

• Champion Customer Service: be highly visible on the shop floor, engaging customers with personalised assistance and promptly resolving inquiries and complaints.
• Ensure Store Accuracy: maintain inventory control, verify stock, conduct stocktakes and price integrity routines.
• Process Deliveries & Maintain Presentation: process deliveries timely and keep areas clean and well-organised.
• Support Daily Operations: collaborate with the team to support smooth daily operations and store objectives.
• Prioritise Safety & Compliance: follow safety protocols and report hazards, ensuring adherence to policies.

Skills

Customer-centric focus

Strong interpersonal skills

Integrity & professionalism

Detail-oriented & proactive

Job description

Woolworths Group in New Zealand is seeking team members to deliver outstanding customer service, support daily store operations, and maintain store presentation. You will engage customers on the shop floor, help with stock accuracy, deliveries, and price integrity while upholding safety and compliance standards.

Join a diverse, energetic team within a global retail group that values ideas, care, and collaboration.