Customer Service & Experience Specialist

Qjumpers; New Plymouth; On-site; NZD 42,000 - 64,000; Full time

Job summary

TSB Bank is seeking a Customer Service Representative to deliver the highest standard of quality customer service by assisting customers and delivering our products and services that meet their needs. You will thrive in a fast-paced, changing environment and actively accepts and reinforces continuous change, putting customers first and using initiative when required.

In this role, you can expect to ensure top quality service, adhere to regulatory requirements, and maintain secure cash and bank

Qualifications

• The ability to build lasting relationships with customers and team members.
• A systematic, organised approach to work.

Responsibilities

• Ensure the highest possible standard of quality customer service is delivered.
• Adhere to all regulatory and legal compliance requirements.
• Ensure all security procedures are adhered to, all cash and Bank records are maintained in a secure manner.

Job description

TSB Bank is seeking a Customer Service Representative to deliver the highest standard of quality customer service by assisting customers and delivering our products and services that meet their needs. You will thrive in a fast-paced, changing environment and actively accepts and reinforces continuous change, putting customers first and using initiative when required.

In this role, you can expect to ensure top quality service, adhere to regulatory requirements, and maintain secure cash and bank