Banking Customer Experience Specialist

Tsb; New Plymouth; Sur place; NZD 50 000 - 70 000; Plein temps

Résumé du poste

TSB is seeking a Customer Service Representative who thrives in a fast-paced environment and is committed to delivering exceptional service. You’ll be the first point of contact for customers, presenting a professional manner and positive outlook while handling inquiries with accuracy.

The role emphasizes building lasting relationships, following regulatory and security procedures, and supporting the bank’s goal of being easy to deal with.

Responsabilités

• Ensure the highest possible standard of quality customer service is delivered
• Adhere to all regulatory and legal compliance requirements
• Ensure all security procedures are adhered to, all cash and Bank records are maintained in a secure manner

Connaissances

Customer service

Relationship building

Attention to detail

Organisational skills

Description du poste

TSB is seeking a Customer Service Representative who thrives in a fast-paced environment and is committed to delivering exceptional service. You’ll be the first point of contact for customers, presenting a professional manner and positive outlook while handling inquiries with accuracy.

The role emphasizes building lasting relationships, following regulatory and security procedures, and supporting the bank’s goal of being easy to deal with.