Customer Service & Billing Coordinator (Fixed-Term)

Belron New Zealand (Smith&Smith®, Laser®, Exceed); Maungakiekie-Tāmaki; On-site; NZD 48,000 - 60,000; Full time

Benefits offered by this job

Global opportunities

Career development

Flexible working opportunities

Rewards programme

Job summary

Belron New Zealand is seeking a focused LGS Customer Service Operator to provide operational administration across Laser Group Services accounts. The role coordinates jobs from initial request to invoicing and maintains portals and trackers, ensuring timely progress and accurate documentation.

The ideal candidate has strong administration, attention to detail and communication skills, with experience in invoicing and finance reconciliation processes.

Qualifications

• Previous experience in customer service, administration, coordination, invoicing support or a similar business support role.
• Strong administration and organisation skills, with the ability to manage multiple priorities and follow up outstanding actions.
• Excellent attention to detail and confidence maintaining accurate job records, invoices and supporting documentation.
• Clear and professional written and verbal communication skills.

Responsibilities

• Coordinate jobs from initial customer request through to completion and invoicing.
• Manage customer portals and trackers, follow up outstanding work and review supporting documentation.
• Work closely with Laser Members, customers, internal teams and Finance to keep work progressing.

Skills

Customer service

Administration

Coordination

Attention to detail

Communication skills

Stakeholder management

Tools

SimPro

Spreadsheets

Operational systems

Job description

Belron New Zealand is seeking a focused LGS Customer Service Operator to provide operational administration across Laser Group Services accounts. The role coordinates jobs from initial request to invoicing and maintains portals and trackers, ensuring timely progress and accurate documentation.

The ideal candidate has strong administration, attention to detail and communication skills, with experience in invoicing and finance reconciliation processes.