Customer Service Administrator (Part Time - 24 Hours per Week)

Aotearoa New Zealand Association of Social Workers; Christchurch; On-site; NZD 28,000 - 34,000; Part time

Job summary

Baker Boys, a well-established Christchurch company, seeks a Customer Service Administrator (24 hours per week) on a fixed-term basis. You will support the front office, assist with customer orders, invoicing, and liaise with multiple teams to keep operations running smoothly.

Ideally you bring customer service and admin experience, strong communication skills, and a collaborative, flexible attitude to help across departments in a busy workplace.

Qualifications

• Previous customer service and administration experience.

Responsibilities

• Reception and front-of-house duties; greet visitors and answer calls.

Skills

Customer service

Administration

Microsoft Office

Team player

Organization

Attention to detail

Tools

Business systems

Job description

Customer Service Administrator (24 Hours per Week) fixed term

This is a collaborative position where you will partner with our full-time Customer Service Administrator to deliver all front-of-house functions and provide administrative support across the business. Working closely with the Finance Manager, Administration Team, Sales Team, and Management Team, you will help keep our office running smoothly while ensuring customers receive prompt and professional service.

Key responsibilities

• Share responsibility for reception and front-of-house duties, including welcoming visitors and answering incoming calls.
• Work alongside the full-time Customer Service Administrator to manage customer orders, invoicing, order tracking, and credit requests.
• Support accounts administration, including invoice matching, creditor payments, and debtor statements.
• Assist with weekly payroll administration.
• Collaborate with the sales team to manage customer enquiries and supply requirements.
• Coordinate with logistics and operations teams to track proof of delivery documentation and customer orders.
• Maintain office records and provide support across departments as required.

About you

• Previous customer service and administration experience.
• A genuine team-player who enjoys collaborating with colleagues to achieve shared goals.
• Excellent communication and relationship-building skills.
• Strong organisational skills and attention to detail.
• The ability to prioritise tasks and support multiple teams.
• A positive, flexible attitude and willingness to help where needed.
• Confidence using Microsoft Office and business systems.
• Flexible working hours to fit around your commitments.
• Work in a supportive environment where teamwork is highly valued.
• Variety in your day with exposure to multiple areas of the business.
• Opportunity to contribute to a positive workplace culture.
• Join a well-established Christchurch business with a strong reputation.

About us

Baker Boys is a well-established Christchurch business with a strong reputation. Success at Baker Boys is built on teamwork, collaboration, and delivering great service together.