Customer Service / Admin Assistant

Source & Supply Food Co; Auckland; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Onsite parking

Training & development

Friendly environment

Job summary

Source & Supply Food Co in Penrose, Auckland is hiring an experienced Customer Service / Admin Assistant to support our customer service operations and administrative functions in a full-time role.

You will handle customer inquiries by phone and email, assist the sales team with orders and logistics, and help with data entry, filing, and office tasks. We value a collaborative team player with strong communication and organisational skills.

Qualifications

• At least 2 years of experience in a customer service or administrative role.
• Strong communication and interpersonal skills.
• Excellent organisational and multitasking abilities with attention to detail.
• Proficiency in using standard office software such as Microsoft Office.
• Collaborative team player with a can-do attitude.

Responsibilities

• Providing excellent customer service to clients via phone and email.
• Assist the sales team with customer orders and logistics enquiries.
• Responding to customer inquiries and resolving issues in a timely and professional manner.
• Supporting the wider team with ad-hoc administrative projects as needed.
• Handling general administrative tasks such as data entry, filing, and managing office supplies.

Skills

Customer service

Admin support

Data entry

MS Office

Communication

Organizational skills

Teamwork

Tools

Microsoft Office

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Source & Supply Food Co – Auckland, North Island

Source & Supply Food Co' is seeking an experienced Customer Service / Admin Assistant to join our team in Penrose, Auckland. This is a full-time position where you will play a key role in supporting our customer service operations and overall administrative functions.

What you'll be doing

• Providing excellent customer service to our clients via phone and email
• Assist the sales team with customer orders and logistics enquires
• Responding to customer inquiries and resolving issues in a timely and professional manner
• Supporting the wider team with ad-hoc administrative projects as needed
• Handling general administrative tasks such as data entry, filing, and managing office supplies

What we're looking for

• At least 2 years of experience in a customer service or administrative assistant role
• Strong communication and interpersonal skills with the ability to build positive relationships with customers
• Excellent organisational and multitasking abilities with attention to detail
• Proficiency in using standard office software such as Microsoft Office suite
• A collaborative team player with a can-do attitude
• Familiarity with the food or freight industry is preferred but not essential

What we offer

• Competitive salary and onsite parking
• Ongoing training and professional development opportunities
• A friendly, supportive office environment

About us

Source & Supply Food Co' is a leading provider of high-quality food products to retailers and foodservice businesses across New Zealand. With a reputation for excellence, we pride ourselves on our responsive customer service and innovative product offering. Join our growing team and be a part of our continued success.