Customer & Operations Consultant (Part-Time, Fixed-Term)

avisbudget; Picton; On-site; NZD 29,000 - 40,000; Part time

Benefits offered by this job

Hourly wage

Uniform provided

Wellbeing program

Employee discounts

Training provided

Job summary

Avis Budget Group is seeking a part-time Rental Operations Agent based at Picton Airport. The role covers front and back-of-house duties, including handling customer interactions, rental transactions, and vehicle inspections.

20 hours per week, fixed-term through April 2027, with full training provided. You will work 5-hour shifts across Fri/Sat/Sun/Mon, with uniform and parking provided, plus wellbeing benefits and employee discounts.

Qualifications

• Entry level position with training provided.

Responsibilities

• Interact with customers at the counter, market products and services, complete rental transactions, contracts and bookings.
• Inspect vehicles for damages and maintenance issues, drive and park cars, clean interiors and exteriors for turnover.

Skills

Customer service

Fast-paced

Communication

Job description

We are looking for help over our peak season which runs from now right up until the end of April 2027. This position is the b est of both world where you are not just sitting behind a desk all day! Based at Picton Airport , we have a Part-Time, 20-hours per week, fixed-term until end of April position available for someone who has exceptional customer service skills and isn't afraid of hard work.

• Part-Time, Fixed-Term position available - working 20-hours per week until end of April 2027
• Picton based (16 York Street)
• Entry level position with training provided
• Supportive, friendly and caring environment
• Global Company providing stability and potential career growth

We operate 7 days a week, Monday to Sunday from 8 am to 8:30 pm for this position w e are looking for someone who can work 5-hours per day every Friday, Saturday, Sunday and Monday.

About the Role

As what we call a Rental Operations Agent you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.

On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.

What's on offer:

• $25.11 per hour , plus increase your earnings with our sales incentive scheme.
• Uniform and parking provided.
• Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
• Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.
• Full training provided to help you achieve your goals & reach your potential.

What we are looking for:

• Full , clean, valid class 1 driver's licence is essential for this role.
• Previous experience within retail, hospitality, customer service or similar roles
• Ability to work in a fast-paced environment while delivery exceptional customer service.
• Comfortable learning and using various computer systems to accurately input rental information (training will be provided)
• Ability to follow procedures and adhere to company guidelines and standards.

If you would like the opportunity to represent Avis Budget Group, then we want to hear from you!

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Picton

Marlborough

New Zealand