Customer-Focused Retail Store Manager

Red Badge Group; Auckland; On-site; NZD 70,000 - 90,000; Full time

Job summary

Red Badge Group is seeking a Store Manager in Auckland CBD to oversee day-to-day store operations, supervise staff, and uphold service standards. The role focuses on efficient operations, inventory control, and adherence to food safety and health requirements.

You will manage product mix, pricing, promotions, and staff rostering while driving revenue growth and customer satisfaction in a busy retail environment.

Responsibilities

• Organise, direct and control daily store operations for efficient performance.
• Determine product mix, stock levels, and purchasing needs based on sales trends.
• Manage inventory procurement and maintain supplier relationships.
• Implement pricing strategies, promotions and merchandising to drive revenue growth.
• Analyse sales and financial performance and implement profitability improvements.
• Maintain records of stock levels, transactions and store performance.
• Recruit, train, supervise and roster staff, including performance management.
• Ensure appropriate staffing to meet operations and customer service needs.
• Maintain high standards of customer service and resolve customer issues promptly.
• Ensure compliance with food safety standards and health requirements.

Job description

Red Badge Group is seeking a Store Manager in Auckland CBD to oversee day-to-day store operations, supervise staff, and uphold service standards. The role focuses on efficient operations, inventory control, and adherence to food safety and health requirements.

You will manage product mix, pricing, promotions, and staff rostering while driving revenue growth and customer satisfaction in a busy retail environment.