Retail Store Manager: Ops, People & Growth

Johnny Bigg; Auckland; On-site; NZD 48,000 - 52,000; Full time

Job summary

Kiwi Collective in Auckland is seeking a capable Store Manager to oversee the day-to-day operations of our busy retail outlet. You will hire, schedule, train, and supervise staff, while managing profitability and controlling costs to maintain excellent customer service.

This permanent, full-time role offers 35 hours per week with paid hours; salary NZD 35–38 per hour depending on skills and experience. You will ensure stock levels, merchandising, promotional campaigns, and compliance with health

Qualifications

• Must have either Diploma Level 5 or two years of relevant work experience.
• Strong numerical data analysis skills.
• Able to multitask and prioritize tasks.
• Ability to work during weekend and public holiday.

Responsibilities

• Oversee day-to-day store operations, including hiring, scheduling, training, performance management, supervising employees, and rostering.
• Manage store profitability and control expenses, including labour costs, inventory levels, and handling cash and inventory shortages.
• Maintain adequate stock levels, core product range, and effective merchandising.
• Develop and implement pricing strategies to ensure competitiveness while maintaining profitability.
• Plan and execute promotional campaigns, including seasonal and holiday promotions, to drive sales and attract customers.
• Monitor and optimize the product mix to meet customer demands and maximize sales opportunities.
• Ensure compliance with Employment and Health & Safety Legislation at all times.
• Negotiate supply and pricing agreements with suppliers to optimize costs.
• Complete daily, weekly, and monthly banking and turnover reports.
• Prepare annual budgets and work to achieve store performance goals within budget constraints.
• Implement and enforce daily operating procedures to ensure the store is clean, adequately stocked, organized, and well-maintained.
• Conduct regular stock takes according to company policy.
• Continuously enhance store performance and uphold high standards in customer service.

Skills

Strong numerical data analysis

Under pressure

Multitasking

Weekend/public holiday availability

Education

Diploma Level 5

Job description

Kiwi Collective in Auckland is seeking a capable Store Manager to oversee the day-to-day operations of our busy retail outlet. You will hire, schedule, train, and supervise staff, while managing profitability and controlling costs to maintain excellent customer service.

This permanent, full-time role offers 35 hours per week with paid hours; salary NZD 35–38 per hour depending on skills and experience. You will ensure stock levels, merchandising, promotional campaigns, and compliance with health