Retail Store Manager Exceptional Business

The Switch Agency Ltd; Auckland; On-site; NZD 70,000 - 95,000; Full time

Benefits offered by this job

Incentive scheme

Snacks and lunches

Community involvement

Job summary

The Switch Agency Ltd is seeking a Retail Store Manager in Auckland to lead a high-performing team and drive sales within a vibrant Kiwi brand. You’ll be trusted to run the store, foster great customer experiences, and build community connections across local partners.

This role offers real ownership, strong support, and opportunities for career progression within a growing national business. Expect a dynamic, customer-focused environment and a 40-hour week with unlockable incentives.

Qualifications

• Proven retail leadership as a Store Manager or Assistant Manager in a busy, high-volume store.
• Excitement for building something truly special.
• Ability to spot and leverage trends and opportunities for the business.
• Proven experience driving sales and developing teams in local markets.
• A coaching style with genuine care for people and customers.
• Flexibility to work a Tuesday to Saturday roster.

Responsibilities

• Building and leading your team through recruitment, training and growth.
• Running the store like your own, with focus on sales, operations and standards.
• Engaging local businesses, clubs and communities and planning in-store events.
• Delivering warm, welcoming service with confident customer support.
• Creating a workplace where people love to work, learn and stay.

Skills

Retail leadership

Store management

Team building

Sales experience

Customer service

Job description

Retail Store Manager Exceptional Business

Imagine running your own store, making a difference in the community and with a national Kiwi brand behind you.

About the company

A proudly NZ-owned national brand that started life online and has since grown to retail stores going strong around the country. They've got ambitious plans for more!

Committed to making a positive difference they actively support charity and build community. Their in-store experience is exceptional, they delight customers with outstanding service, quality products and genuinely helpful advice.

They currently have a vacancy for a Senior Retail Manager in Auckland, and we're hoping you are their dream leader.

Why you might love this role

Your store, your call. You'll get to treat this business as if it was your own, with real autonomy. You’ll support and build your team, set the standard on the shop floor, get to know your regulars by name and decide how the store shows up in the community. You get the buzz of running your own business with brilliant support, because they've got the reputation, the stock, systems, and brand marketing sorted.

You'll be proud to work here. From actually making a difference, to being part of a talented team, a reputable brand and having fun out in the community - you'll love being part of this growing business.

Career progression opportunities. Ultimately you might want to become an area manager, or perhaps take on a support office role. Kiwi owned, with ambitious plans to grow and a support office in Auckland, show them what you can do and have the opportunity to grow your career.

Job security: This business is successfully growing from strength to strength, with new store openings and a market leading offering. You'll enjoy being part of a positive culture.

Balance that works. This is a 40-hour work week and you are encouraged to create a workplace that allows people to enjoy life and thrive.

An achievable management incentive scheme as a reward for you store’s success

All-day snacks, shared morning teas and lunches

A social, genuinely fun team

The security of a growing national brand that’s only getting started

Your responsibilities will include

Building and leading your team: recruiting, training and growing a team who love sharing their knowledge and delighting customers. You’ll coach and lead, and create a place where feedback and learning are par for the course.

Making your mark: running the store like it’s your own, from sales and operations to team morale and standards. You’ll enjoy meeting your sales and service targets,.

Getting out into the community: building real relationships with local businesses, clubs, charities and community groups, and planning in-store events and partnerships that put the store on the map in Auckland.

Delivering great service: creating a store that’s warm and welcoming, where every customer leaves feeling more confident and better supported than when they walked in.

Inspiring your people: Creating a workplace where people love to work, learn, grow and stay.

What you’ll bring

Proven retail leadership as a Store Manager or Assistant Manager in a busy, high-volume store

Excitement for building something truly special

The ability to spot and leverage trends, take the initiative and identify opportunities for the business

Proven experience driving sales, developing teams and marketing locally or building/impacting a community

A coaching style, with genuine care for both people and customers

Flexibility to work a Tuesday to Saturday roster

Ready to build something special?

If you’ve been waiting for a leadership role that gives you real ownership and an opportunity to make a positive difference, this is it.

What can I earn as a Retail Store Manager