Customer-Focused Retail Security Officer

Red Badge Group; Auckland; On-site; NZD 70,000 - 90,000; Full time

Job summary

Red Badge Group is seeking a Store Manager in Auckland CBD to oversee day-to-day store operations, supervise staff, and uphold service standards. The role focuses on efficient operations, inventory control, and adherence to food safety and health requirements.

You will manage product mix, pricing, promotions, and staff rostering while driving revenue growth and customer satisfaction in a busy retail environment.

Responsibilities

• Organise, direct and control daily store operations for efficient performance.
• Determine product mix, stock levels, and purchasing needs based on sales trends.
• Manage inventory procurement and maintain supplier relationships.
• Implement pricing strategies, promotions and merchandising to drive revenue growth.
• Analyse sales and financial performance and implement profitability improvements.
• Maintain records of stock levels, transactions and store performance.
• Recruit, train, supervise and roster staff, including performance management.
• Ensure appropriate staffing to meet operations and customer service needs.
• Maintain high standards of customer service and resolve customer issues promptly.
• Ensure compliance with food safety standards and health requirements.

Job description

What Customer Focused Retail Security Officer ...

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We are seeking a motivated and reliable Store Manager to oversee the day-to-day operations of our store in Auckland CBD. This role is responsible for managing store operations, supervising staff, maintaining service standards, and ensuring the smooth and efficient running of the business.

Key Responsibilities

The Store Manager will organise and control the daily operations of the store and ensure efficient business performance. Duties include:

• Organising, directing, and controlling the overall operations of the store to ensure efficient performance and service delivery
• Determining product mix, stock levels, and purchasing requirements in line with business needs and sales trends
• Managing inventory procurement and maintaining effective supplier relationships
• Implementing and monitoring pricing strategies, promotional activities, and merchandising to drive revenue growth
• Analysing sales and financial performance and implementing strategies to improve profitability and operational efficiency
• Maintaining records of stock levels, financial transactions, and store performance
• Managing recruitment, training, supervision, and rostering of staff, including performance management
• Ensuring appropriate staffing levels to meet operational and customer service/experience requirements
• Maintaining high standards of customer service and resolving customer issues independently
• Ensuring compliance with food safety standards, health and