Customer-Focused Retail Security Officer

Red Badge Group; Auckland; In loco; NZD 32.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive weekly pay

Discounts at retailers and gyms

Awards night and functions

Wellbeing support (EAP)

Ongoing training and career growth

Diverse, inclusive team culture

Descrizione del lavoro

Red Badge Group is seeking a reliable Retail Security Officer to join our team on-site in Henderson, West Auckland. You will provide a professional security presence while delivering friendly customer service in a busy retail environment.

The role requires following access control procedures, writing incident reports, and maintaining safety for customers and staff. You must be 18+, eligible to work in New Zealand, and hold or obtain a NZ COA security licence.

Competenze

• Strong customer service and communications skills.
• Ability to follow access control procedures and site instructions.
• Clear written communication and incident reporting.
• Professional demeanor with integrity and responsibility.
• Alertness and sound judgement for safety and security.
• Team player with dependable, attentive work style.
• Retail security or customer service experience is advantageous.
• Eligible to work in New Zealand; must be at least 18 and hold or obtain NZ COA security licence.
• Set roster Wed-Saturday with late-night Thursday shifts.

Mansioni

• Maintain a visible, professional security presence within the retail environment
• Deliver friendly and helpful customer service while supporting safety
• Monitor access points and follow site procedures
• Remain alert to risks and changing situations
• Respond to incidents and elevate concerns as needed
• Write incident reports and maintain records
• Communicate effectively with customers, staff, and management
• Work collaboratively as part of a team and follow site procedures
• Adhere to health & safety requirements and standards

Conoscenze

Customer service

Communication

Access control procedures

Incident reporting

Teamwork

Security experience

NZ work eligibility

NZ COA licence

Descrizione del lavoro

Red Badge Group is seeking a reliable Retail Security Officer to join our team on-site in Henderson, West Auckland. You will provide a professional security presence while delivering friendly customer service in a busy retail environment.

The role requires following access control procedures, writing incident reports, and maintaining safety for customers and staff. You must be 18+, eligible to work in New Zealand, and hold or obtain a NZ COA security licence.